Y at - it all situations that would make ineligible refund?

I mistakenly bought an app. When I managed to make a refund. I was told "this purchase is not eligible for a refund.

I would like to ask if there are factors which would make the refund is not available.

What can I do to get a refund or there is nothing I can do?

We are fellow users, but purchases are considered final (unless they do not work as described). Depending on how you tried to contact iTunes Support you can try to contact them via a different route and see what they say: http://reportaproblem.apple.com

or: http://www.apple.com/support/itunes/contact/

or https://www.apple.com/emea/support/itunes/contact.html

Tags: iTunes

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