Y40-80 libstartstub.dll is not found

Hello

I have Lenovo laptop, Y40. I got the following when you start up error message:

c:\Program files\lenovo\communications utility\libstartstub.dll

specified module could not be found

I have done some research online but couldn't find a clear answer/solution for this.

Anyone know what means this error and how to solve?

Thank you!

EDICT of 24/03/15: name of the template added to the subject line. Amy_Lenovo


Tags: Lenovo Notebooks

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    Hi Kathy,

    1 have you made changes to your computer recently?

    2. When you get this error message?

    The uncdms.dll file is associated with the Application of desktop search in Windows that is used to find and view an overview of the different types of files, such as documents, e-mail, photos and music files on a computer.

    I suggest you to follow the steps and check if it helps.

    Method 1: Uninstall and reinstall Windows Desktop Search

    The uncdms.dll file is installed on your PC when you download the Windows Desktop Search application. Problems with this application's files can cause a missing uncdms.dll of error appears on your system.

    To uninstall the Windows Desktop Search from your computer, you must complete the following two tasks:

    Step 1: Remove Windows Desktop Search from the boot sequence

    To do this, follow the steps below:

    a. click on the start menu, click Run.

    (b) in the Open box, type msconfig and press ENTER.

    c. in the System Configuration Utility dialog box, click the Startup tab.

    d. search and clear the check box for any option that is related to Windows Desktop Search or uncdms.dll.

    e. restart your computer.

    Step 2: Uninstall Windows Desktop Search applications

    To uninstall the Windows Desktop Search using the Add / Remove Programs, perform the following steps:

    a. click the start menu and select Control Panel utility.

    b. double-click the icon Add / Remove programs.

    c. in the Add / Remove Programs, locate and select the Windows Desktop Search.

    d. press the button Delete.

    e. restart your computer.

    Method 2: I suggest do you an online scan and check.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  • system failed because iertutil.dll was not found.

    When you start windows xp pro starts then stops and says this application has failed because iertutil.dll was not found.

    When you see a message like this:

    Explorer.EXE - unable to locate component: this application has failed to start because iertutil.dll was not found. Reinstalling the application may fix this problem.

    It is in the case Log:

    Event type: Information
    Event source: Application Popup
    Event category: no
    Event ID: 26
    Date: 18/02/2010
    Time: 08:38:48
    Description:
    Application popup: Explorer.exe - Unable to locate component: this application has failed to start because iertutil.dll was not found.  Reinstalling the application may fix this problem.

    The iertutil.dll file is required for explorer.exe at startup.  If explorer.exe is not able to run, you will not be able to do much with your system until the file is replaced.

    The file may have been deleted accidentally, malicious software could have deleted or your anti-malware software could have been quarantined it thinking it was a threat.

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    First of all, here are all the things you can 'try' which do not work:

    sfc/scannow

    The iertutil.dll is not one of the files that are protected by Windows File Protection, so it will not be replaced automatically if it's missing 3498.  This means that sfc/scannow won't help you.

    It is also not on your XP installation for you CD to copy or develop.

    You will have the same problem trying to start in any Safe Mode.

    You will not be able to run a browser on the system afflicted to go on Internet download one.  There is also a computer big security risk when downloading files from Internet sites anyway.

    You can still use the Task Manager to run the system restore and back, but I've never tried.

    If iertutil.dll is missing, you can copy from a system that works in the system afflicted with the same version of XP and Internet Explorer or sometimes copy one from another location on your system.

    You can get a good copy and put it on a floppy disk, thumb drive etc and copy it to your system plagued by using Manager tasks.

    When you see the error, you can click beyond it and eventually arrived at your screen background image where you can press CTRL-ALT-DEL to start Task Manager. TM you can click file, new task, browse and edit the menu drop-down "Files of type" to all files that you can see all the files in all the folders.

    Browse/navigate to c:\windows\system32 if iertutil.dll is really missing. If the error appears again while browsing, click OK to get past it.  The explorer.exe tries to run and cannot until the missing file is replaced.

    Then, still using the Task Manager, go to the c:\windows\system32\dllcache and see if there is a copy of the file.

    If this isn't in c:\windows\system32\dllcache, it is going to be elsewhere on your system and you will find another way.
    Start by looking in c:\windows\system32\dllcache.

    If it's the only thing missing, you can just copy the file to the c:\windows\system32\dllcache and paste it into c:\windows\system32 where it belongs.  If you don't, get one from a working system of the same type as yours, copy to a Flash DRIVE or a floppy disk and always using TM, browse, copy and paste it where it should be.

    TM, you can always access your thumb or other media same diskettes by navigation, copy, paste, etc. all work fine.

    You use TM to navigate to your thumb or floppy disk, copy the iertutil.dll good and then paste it in the c:\windows\system32 folder, where it is supposed to be.

    When go you there once again, your system may still be affected so no matter what you use for malware protection.
    follow these steps:

    Download, install, update and do a full scan with these free malware detection programs:

    Malwarebytes (MMFA): http://malwarebytes.org/
    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

    It can be uninstalled later if you wish.

    Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

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