Yellow envelope of Smartphones New blackBerry in front of the normal Inbox icon appeared but no new message...

Similar Questions

• BlackBerry Smartphones New message envelope symbol standing on w/no new messages in the Inbox

  My 8900 works wonderfully until very recently. I'm still a novice to use, but I'm having a problem getting the yellow envelope icon that notifies you that you have new messages turns off. On the envelope of the message (or just above it) on the lower left corner of the screen; When I highlight, he says: "1 messages. The yellow envelope also is on at the moment. But when I opened the box of message or one of the other mail boxes, there is no message. Of course, it is on the home page if did not mention this. I can't find an e-mail message, sms or mms (new) anywhere. Does anyone have a suggestion?

  Thank you, Richard

  Hi and welcome to the forums!

  When you are troubleshooting a Blackberry, the first thing is to reset it completely with a battery pull.

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  Indicators of enlightened message are messages unread, learn how to use a search:

  Message queue open > menu button > search

  Set the options to search as follows:
  service = all THE SERVICES
  file: all THE RECORDS
  Show: not ONLY LU
  type = ALL
  Let us know how it goes!
  Thank you

  Bifocals

• BlackBerry Smartphones new Message icon

  I have Storm1 with OS v5.0.0.419. My problem is that a new message (message 1) icon in the home screen. I checked my Inbox, Inbox SMS and MMS. There are no new messages. It began yesterday, after I disabled all connections, for about 2 1/2 hours. When I turned on all the connections, it is there. Just below the indicator of charge of battery, a yellow envelope with a white/red star in the upper right corner. Even if new messages come, I remove these, 'that' new message icon is there. How can I get rid of him?

  I apologize for the forums. I found a way to rid the new icon by looking in the other solutions listed in past posts.

• Smartphones from blackBerry Torch 9860 to the touch of the screen does not

  Dear all,

  I Torch 9860 and facing a serious problem is the touchscreen always due to a malfunction "a little bit of work and some does not" all keys work well, I removed the protector of screen touch and connected my phone to my PC via USB and updated its software via BlackBerry Desktop Software and the problem still exists.

  Kindly help on this problem,

  Thank you

  Kamel

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Also please consider it maybe a problem with the hardware... for which no amount of internet-remote diagnosis or solutions at the level of the OS/software will be of no use.

  Good luck and let us know!

• Office of Smartphones software blackBerry - can't resize the window

  Hello-

  The question I have is that I can't resize the window of the Office automation program.  The box is too small and some program icons are not visible.  I can't resize the normal way by dragging the edges with my mouse as a regular window in XP.  I am running Version 4.6 now, but I also had this problem with 4.5 and 4.3.

  I searched on the net for someone with the same problem, but I have not found all the tracks.  I don't know if it is the program that is the question, or setting for Windows XP that prevents me from resizing.

  If anyone has an idea how to solve this problem, please help me.  It's really annoying and I can't not all features of the software because of this simple but nonetheless essential problem.

  Thank you very much

  Brian

  Hello

  I hope you have a good time using the Desktop Manager. Be sure to make regular backups.

  one way to recognize my shine is to click on the yellow box and the green box that are on the right side of my best message.
  Then for other people who look in the discussion list, they will know that the problem has been resolved.

  (you can do for other contributors, not just me )

• BlackBerry Z10 cannot add the iCloud IMAP e-mail. Weird error message.

  Hello

  Just, I've got my mobile business phone, a BlackBerry Z10 and wanted to add my iCloud service in the personal workspace. The contacts and the synchronization of calendar just fine, but when you add the mail I get this error message:

  "order: b 'CAPABILITY'-online socket error:-too much reading 0.

  Also when you try to add the e-mail as an IMAP account standard account, enter all parameters according to Apple, I always get the error message once he wants to "save and check your settings. I also tried different combinations of ports (587, 25), smtp, SSL and StarTLS. Using the user name with or without the @me.com. Use @icloud.com instead @me.com,... etc. etc. Always get this error message.

  Then I though perhaps administrators blocked this feature, however I was able to add my personal gmail account, which would have been the case if they would block private emails.

  Any help much appreciated!

  Thank you, Christoph

  I have solved the problem now.

  It is not logical to me, but it works.

  Rather than take the path normal through the settings, accounts, add imap, etc.

  I did this:

  1. slide to the left to open the hub

  2. press the button 'More' at the bottom right

  3. tap on settings

  4. type e-mail accounts

  5. tap on add account

  6. tap on advanced

  7. tap on IMAP

  Then follow the normal steps by filling out the form.

  I know that (I think) is in the same place to complete the form only when you go through the steps described in the knowledge base article.

  Still, I can't explain why, but it worked for me. Using the same exact references.

  Thanks for your support tho!

• BlackBerry Smartphones New messages in the Inbox...

  I'm a newbie when it comes to Blackberry.

  When my wife receives a new email and opens his Inbox, it automatically goes to the last email, it must then scroll all the way up to the most recent.

  Y at - it an option to display the most recent email when opening the Inbox?

  I know that she can press the 1 key and it will jump to the top.

  Thank you

  Steve

  Remove the battery for 10 seconds. See if it starts up later.

• BlackBerry Smartphones new Message on "BOLD"

  Hi all.

  Could you please how to send message via wifi.

  I can save that only as a project due to the no message services configured.

  Also please provide how can I set up these services to send messages via wifi.

  Thank you

  If you want to use the services of messaging (email, PIN, BB Msnger) on the Blackberry, you will need a Blackberry data plan. Otherwise, you will need to download Java applications like GMail app and other messaging applications using the messaging on the Blackberry via wifi service.

• Smartphone forgot blackBerry password-9 of the 10 tests

  How to by pass the password requirement. I'm stuck on my phone.

  There is no way to get around.  Once you type in the wrong password 10 times the device will wipe away all its data and you can set a new password, but your data will be gone.

  You have a backup?

  John

• Problems of smartphone browser blackBerry (white block at the bottom of the screen)

  Hello

  Recently, I was unable to properly use the internet on my BlackBerry Curve. More than a quarter of the screen down when I go the internet is white so I can't scroll down, so it is unusable. I noticed that it accesses the internet little blue to the intenet bar loading when a page loads is not is more too showing at the top of the screen. If I search something like a restaurant or something on Google for example, the first restaurant appear in the list, but because of the white block and not scroll bar I cannot watch something else. It's very weird. Can anyone advise me as to what might happen, I would really appreciate it.

  Thank you very much

  Hi sares8

  Welcome to the community

  Please clear your browsing data, open the browser, press menu > Option > clear browsing data. After that perform a battery pull reboot remove battery while camera powered ON wait a minimum then reinst rear. Then see if the problem resolves.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Autoload of Smartphones Disable blackBerry Deshtop Manager from the start

  How can I disable the Desktop Manager to load automatically whenever I start the PC?

  Try the following:

  1. Go into Add/Remove programs. Find the 'BlackBerry Desktop Software' and click on the Change/Remove button.
  2. Choose Edit.
  3. Select the BlackBerry Desktop Software
  4. Continue through the wizard
  5. On the last step, before hitting the facility, uncheck the box that says Office Manager startup every time that the computer starts

  During the initial Setup if you leave the box checked above the program will be launched at the start of your computer

• Smartphones from blackBerry Curve 8310 on T-Mobile UK - upgrade your service... message

  Downloaded App World to my Curve 8310, downloaded and installed fine. If I try to launch it, I get the message:

  "Improve your service to a plan that includes browsing and discover a world of possibilities at BlackBerry App World." Contact your service provider for more details. »

  Device: Curve 8310

  Carrier: T-Mobile UK

  OS version: 4.5.0.69 (Platform 2.7.0.72)

  Service: BIS

  Plan includes unlimited Web "walk (surfing the internet) and e-mail Blackberry." Have no problem using the internet, navigation, to receive emails or using other programs who plan needs database work, so don't understand is not this error.

  I have reported this to T-Mobile, though, becauseI believes that the error was some kind of problem between the RIM and the British company, I had seen reports of users using all UK carriers with the same or similar messages. But after reading the answer ffrom rim on another thread for the same problem on the Vodafone network and telling them that it was a problem of Vodafone, I wonder if I should ring T-Mobile.

  A response from a member of the cabin CREW would be appreciated.

  Thanks in advance

  Hello

  I got to work, here's what I did: -.

  Spoke in support of T-Mobile who said they do not support the App until it has been tested, but they said they had some success in helping customers get connected.by return service directories. So I have them return their but before I did I battery traction I removed the Appworld (Options > Advanced Options > Applications select Blackberry App World, press menu, select Remove) once removed, I pulled the battery and waited for about a min. Once rebooted I have re-uploaded the application using the link from the email I had, then installed. App World now opens.

  Hope this helps anyone with the same problem

• Smartphones from blackBerry Playbook recognized by the PC, but not DM

  I have the latest OS 2.0.1.358 on my PlayBook.

  PC laptop Toshiba Tecra M5 under XP Pro SP3

  DM, v 6.1.0.20

  PlayBook is recognized by the PC, mapped as don't drive Z: no problem.

  However, DM does not recognize it, so I have no way to save?

  Other forms of connection to the PC are fine - Wi - Fi, run file://192.168.0.124, Print To Go...

  I contacted BB support several times and tried everything what they suggest, without success.

  I searched the forums and have not seen anything extra to try.

  Any suggestion is appreciated. Thank you!

  Even if said DM 6.1.0.20 was common, installation 6.1.0.36 DM fixed the problem - don't know if it was the difference of DM or just reinstall that solved the problem.
  Back ups are a good thing!

• Transfer of Smartphones from blackBerry Palm T3 to the BB Bold, any who have done this?

  I have a Palm T3, and I bought a BB "BOLD".

  I have installed the Desktop Manager 4.7 and tried to transfer my address book and calendar from my Palm T3, but it does not work.

  Anyone know if it is possible, from Plam T3 to BB Bold?

  There are two ways to achieve this.

  (1) use the device switch Wizard in Office Manager.

  (2) synchronize your Palm with Outlook, then synchronize Outlook with your BB using Desktop Manager.

• Memory of the Smartphone Application blackBerry and reset to the factory setting.

  So, I realized that the application memory decrease gradually. It does not benefit from memory, at the time where I remove apps. I don't understand, but my memory of the application is less than 10 MB. Yes, it's very weak. I think it's one of the reasons why my bb 3g curve was slowing down. If there is a way to get the application memory, it would be a great help.

  Because I don't know how to regain the application memory, I thought to reset the phone to factory setting? As in, such as the removal of all on the phone and so it would be like when I got my bb 3g curve. I do a backup on my computer so please tell me if this will work. Yes, the application memory.

  Thank you!

  Nevermind on this post, just realized that I'm on the wrong column.