Yes, another question regarding the freezing of Safari - EtreCheck report included

Yes, another question regarding the freezing of Safari.

From a little over a month (I think), Safari started freezing regularly whenever I want to open new tabs or switch between tabs. I found myself to leave the program several times per day / hour. I can't identify any specific common cause (other than my MacBook being old) or any new software or updates that might have initiated the question. At first I thought he might have many tabs, I tried to open, but recently it happens even with only a few tabs open.

I worked through the steps I found in this forum and others: empty the cache, start in safe mode, etc nothing works.

Based on the previous suggestions, I have downloaded and run EntreReport which I included below. The note and maybe just a distraction, but EntreReport has crashed three times tonight, before he was able to produce the sub report. I ran the report after restarting my system with no other programs running.

Suggestions are welcome at this stage because I want to start using Chrome or Firefox because I like the transfer procedure between my devices.

Thank you in advance.



EtreCheck version: 2.9.11 (264)

Report generated 2016-04-28 22:48:58

Download EtreCheck from

Time 05:45

Performance: Below average

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Click on the link [check files] help with unknown files.

Problem: Apps are broken


Safari freeze when opening new tabs / switching between the tabs.

Hardware Information:

MacBook Pro (15-inch, mid 2009)

[Data sheet] - [User Guide] - [warranty & Service]

MacBook Pro - model: MacBookPro5, 3

1 2.66 GHz Intel Core 2 Duo CPU: 2 strands

4 GB of RAM expandable - [Instructions]


OK 2 GB DDR3 1067 MHz


OK 2 GB DDR3 1067 MHz

Bluetooth: Old - transfer/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = battery check - Cycle count = 389

Video information:

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 256 MB


OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

Disc information:

FUJITSU MJA2320BH FFS G1 disk0: (320,07 GB) (rotation)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 319,21 go-go (54,93 free)

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB


USB information:

Built-in ISight from Apple Inc..

Card reader Apple

Apple Inc. BRCM2046 hub.

Apple Inc. Bluetooth USB host controller.

Apple Inc. Apple keyboard / Trackpad

Computer, Inc. Apple IR receiver.


Mac App Store and identified developers

Unknown files:

~/Library/LaunchAgents/com. GoodShop.updater.plist

~/Library/application support/GoodShop/updater

A unknown file found. [Check files]

Kernel extensions:

/ Library/Application Support/Symantec/virus

[no charge] (11.1.2f17 - 2015-05-23) [Support]

/ Library/Extensions

[no charge] expressvpn.tap (20150118 - 2016-04-12) [Support]

[loading] expressvpn.tun (20150118 - 2016-04-12) [Support]

/ System/Library/Extensions

[no charge] com.DYMO.usbprinterclassdriver.kext (1.1 - SDK 10.9-2016-04-12) [Support]

com.Silex.driver.sxuptp [no charge] (1.5.1 - 2016-04-12) [Support] [no charge] (1.3.2 - 2016-04-12) [Support]

com.Symantec.kext.IPS [no charge] (3.2 - 2016-04-12) [Support]

Startup items:

CMA: path: / Library/StartupItems/cma

RosettaStoneLtdDaemon: Path: / Library/StartupItems/RosettaStoneLtdDaemon

Startup items are obsolete in OS X Yosemite

Launch system officers:

[loaded] 8 tasks Apple

[loading] 165 tasks Apple

[operation] 65 tasks Apple

Launch system demons:

[loaded] 45 tasks Apple

[loading] 161 tasks Apple

[operation] 83 tasks Apple

Launch officers:

[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-28) [Support]

[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

[operation] (2015-01-19) [Support]

[loading] (2015-06-29) [Support]

[operation] (2014-09-21) [Support]

[loading] (2016-03-01) [Support]

[operation] com.mcafee.menulet.plist (2016-03-23) [Support]

[operation] com.mcafee.reporter.plist (2016-03-23) [Support]

[loading] - Updater.plist (2013-11-14) [Support]

[operation] (2010-11-16) [Support]

[operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

Launch demons:

[loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

[loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

com.DYMO.pnpd.plist [no charge] (2014-10-16) [Support]

[loading] com.expressvpn.tap.plist (2016-01-27) [Support]

[loading] com.expressvpn.tun.plist (2016-01-27) [Support]

[loading] (2016-03-01) [Support]

[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-18) [Support]

[operation] com.mcafee.cspd.plist (2015-05-08) [Support]

com.mcafee.ssm.ScanFactory.plist [no charge] (2016-03-16) [Support]

com.mcafee.ssm.ScanManager.plist [no charge] (2016-03-16) [Support]

[operation] com.mcafee.virusscan.fmpd.plist (2016-03-22) [Support]

[loading] (2010-08-25) [Support]

[loading] - Tool.plist (2013-11-14) [Support]

[loading] (2009-11-10) [Support]

[loading] - 1.plist (2014-08-27) [Support]

[loading] - 4.plist (2015-01-08) [Support]

[loading] - 5.plist (2015-01-08) [Support]

[loading] (2009-10-10) [Support]

[operation] (2009-09-14) [Support]

[loading] (2009-09-14) [Support]

[loading] (2009-11-14) [Support]

[operation] (2009-07-22) [Support]

[operation] (2009-11-10) [Support]

[operation] (2009-03-27) [Support]

[operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

User launch officers:

com [running]. GoodShop.updater.plist (2013-09-24) [Support]

[loading] com.adobe.AAM.Updater - 1.0.plist (2015-10-25) [Support]

[failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-25) [Support]

Items in user login:

iTunesHelper Application (/ Applications/

Application of Google Reader (Google /)

Dropbox application (/ Applications/

ExpressVPN application (/ Applications/

CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3

Other applications:

[ongoing] com.DYMO.pnpd

[ongoing] com.getdropbox.dropbox.83552


[ongoing] com.macpaw.CleanMyMac3.Menu.80672

[ongoing] com.mcafee.ssm.ScanManager

[ongoing] com.mcafee.virusscan.ssm.ScanFactory

[loading] 420 tasks Apple

[operation] 193 tasks Apple

Plug-ins Internet:

o1dbrowserplugin: - 10.8 SDK (2015-12-16) [Support]

Default browser: 601 - SDK 10.11 (2016-04-18)

Flip4Mac WMV Plugin: (2012-12-25) [Support]

DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-26) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

FlashPlayer - 10.6: - SDK 10.6 (2016-04-25) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-16) [Support]

QuickTime Plugin: 7.7.3 (2016-04-12)

Flash Player: - SDK 10.6 (2016-04-25) [Support]

googletalkbrowserplugin: - 10.8 SDK (2015-12-11) [Support]

iPhotoPhotocast: 7.0 (2010-11-15)

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2013-02-09) [Support]

SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]

JavaAppletPlugin: Java 8 updated 77 03 (2016-04-18) check the version of build

Safari extensions:

AdBlock - BetaFish, Inc. - (2016-03-30)

Add to wishlist Amazon - - (2011-07-09)

GoodShop - GOODSEARCH LLC - (2013-09-24)

SiteAdvisor - McAfee - (2015-09-28)

PIN button - Pinterest, Inc. - (2015-07-03)

3rd party preference panes:

Flash Player (2016-04-15) [Support]

Flip4Mac WMV (2012-05-15) [Support]

Growl (2015-09-16) [Support]

Java (2016-04-18) [Support]

Norton\nQuickMenu (2010-11-16) [Support]

Trusteer Endpoint Protection (2016-04-18) [Support]

Time Machine:

Time Machine not configured!

Top of page process CPU:

5% WindowServer

1% kernel_task

0% fontd

0% SymDaemon

Top of page process of memory:

445 MB kernel_task

Mdworker (18) 430 MB

164 MB Google Reader

Dropbox 123 MB

VShieldScanner (4) 66 MB

Virtual memory information:

106 MB free RAM

4.15 GB used RAM (770 MB cache)

6 MB used Swap

Diagnostic information:

April 28, 2016, 22:42:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-224212_[redacted].crash

com.etresoft.EtreCheck - /Applications/

28 April 2016, 22:21:42 self-test - spent

April 28, 2016, 19:49:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194912_[redacted].crash

April 28, 2016, 19:47:10 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194710_[redacted].crash

April 28, 2016, 19:38:58 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-193858_[redacted].crash

April 28, 2016, 19:04:58 ~/Library/Logs/DiagnosticReports/rapportd_2016-04-28-190458_[redacted].crash


April 28, 2016, 06:06:59 /Library/Logs/DiagnosticReports/Safari_2016-04-28-060659_[redacted].hang


April 28, 2016, 12:48:04 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-04-28-004804_[redacted].cpu _resource.diag [details]

/ System/Library/CoreServices/SubmitDiagInfo

April 27, 2016, 22:01:10 /Library/Logs/DiagnosticReports/Safari_2016-04-27-220110_[redacted].hang

April 27, 2016, 21:57:37 /Library/Logs/DiagnosticReports/Safari_2016-04-27-215737_[redacted].hang

April 27, 2016, 19:05:50 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-27-190550_[redacted].crash

April 27, 2016, 06:57:28 ~/Library/Logs/DiagnosticReports/Airmail 2_2016-04-27-065728_ .crash [deleted]

/ Applications/Airmail 2

26 April 2016, 19:48:11 /Library/Logs/DiagnosticReports/Safari_2016-04-26-194811_[redacted].hang


Remove all apps viruses you have

Symantec, McAfee, Norton...


Tags: Mac OS & System Software

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  • Another question on the activation of Java...

    Sorry for you ask same question from others, but the responses I've read are not useful for me.

    Problem: Plugin Java not detected (topic: plugin) in my Firefox 10.0.6
    1.7.0_05 Java installed. Java Console open normally.
    symlink checked with readlink command:

    Using Red Hat Enterprise Linux Server v6.3 (64-bit).

    No indication of what makes me mad?

    Thank you!

    The normal version of Firefox 1.0.6 is a 32-bit version,

    You will need to install a 32-bit version of Java and to place a symbolic link to the 32-bit in a place where Firefox scans for plugins.

  • officejetpro 6978: two questions regarding the purchase of a new

    (1) when you use my usb connection, double face printing option is grayed out. When you use the network driver, it is available.

    The problem is that each program with which I want to print from must be the default usb to network driver network.  I don't have several drivers to confuse all programs. Why the usb driver would double-sided printing?

    (2) in the initial configuration, I implemented the instant option of ink start at the lowest.  Generally, I think that the first or second option would shape me, but sometimes I have to print a guide of the device of a few hundred pages, as this manual of the printer.  If I buy a set of inks retail, can I mix them with instant inks?  How would this work?

    Thank you.


    Thank you for using the HP Forums.

    Interesting questions!

    1. using the FULL featue software?  If you're not, you can download and install the FULL features software?

    This resource would be useful;

    Download and install the software for series Officejet Pro 6970


    2. it's a sensitive issue. If you change ALL 4 inks to those of the retail and then return the instant ink after printing, it could continue from where you left it last (the number of pages to subscription)

    However, if you change only some retailers and a few instant ink crtridges inks, it would be still charged according to normal instant ink subscriptions.

    Hope that helps!

  • Another question on the T510 restoration after an another installed sys

    Hello guys,.

    I tried to read this forum through several times in order to find the answer, but still not able to get my work from the laptop.

    I installed Win8 instead of manufactured Win7, then killed an option to use the ThinkVantage button as I see it.

    Sheet music: Lenovo_Recovery and SYSTEM_DRV (could be something appeared after) are still there.

    RnR downloaded, shows - error 6.

    None of the restore or backup discs.

    The question here is - can I still use this partition for something and somehow restore from there?

    Would appreciate any help here.

    IIRC, there was a WIM environment that was on SYSTEM_DRV which was the rescue of the recovery and the recovery environment. You may need to add an entry to BCD for this... somehow. No idea how to do it with Windows 8.

  • Questions regarding the installation of key code

    I was helping a friend with his computer. She bought a computer to measure with Widows XP installed on it, a store of the local computer, about three months ago. She got big virus on his computer. If she needs to format and reinstall Windows XP.
    She did not have a sticker with a code on his computer from the store of the local computer. She won't pay hundreds of dollars just to get xp installed.

    Question #1: Must the machine store provide stickers key code when window selling?

    Question # 2, she had the sticker with a code, it could install it with a normal drive in Widows XP Home Edition using his key code?

    I was helping a friend with his computer. She bought a computer to measure with Widows XP installed on it, a store of the local computer, about three months ago. She got big virus on his computer. If she needs to format and reinstall Windows XP.
    She did not have a sticker with a code on his computer from the store of the local computer. She won't pay hundreds of dollars just to get xp installed.

    Question #1: Must the machine store provide stickers key code when window selling?

    Question # 2, she had the sticker with a code, it could install it with a normal drive in Widows XP Home Edition using his key code?

    I'd be very suspicious of any Windows installation where the seller has NOT provided a product key.
    There are utilities that will tell you what the product key is a copy installed Windows.
    This is what I use:
    You must go back to the store and query why there was no product key...

  • Questions regarding the process of implementing container/control. How "parent of filling" and how to get the actual size of the control?

    I'm writing some UI component custom waterfalls. I went if the document several times and still have two questions:

    1. is it possible to adjust the width of the control to fill the container parent without specifying the number hardcoded in pixel? I see many example of code uses '768' as hardcoded width.

    2. I understand that the 'preferred size' could be ignored in some cases. Is it possible that I can get the actual size of the control on the screen programmatically?

    3. is there any signal was issued when a control container/finish covering all of its child nodes? How do I know what size of a control is finally decided?

    Thank you

    mdodd wrote:

    (1) you can use (QML)

    horizontalAlignment: HorizontalAlignment.Fill

    or (C++)


    This will cause control occupy the entire width available to its parent. However, keep in mind you may have to use this property on all containers of parent to the node root to get the width of the full screen.

    As far as I KNOW simon_hain is located on the other two issues.

    ((2) & (3) I just dug around and you find LayoutUpdateHandler would do the job:

    mdodd answer on question 1) is correct.

    I can't believe they made a separate category for such a common task. Framework of stunts have had some serious consistency problems, that's what I feel.

    Thanks to all who have contributed to

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