Yesterday, I could send and receive emails, today I can't. Webmail works fine. Help!

I checked with my ISP. All settings OK and I can send and receive e-mails on the webmail and a windows mail IMAP account OK. ISP tech support said the problem is certainly in Thunderbird. Beginning yesterday it worked fine, but the night last and this morning I can't send or receive e-mails. I have not modified parameters.

Check your firewall and make sure Thunderbird is not blocked. Sometimes an upgrade to a new version will appear in the firewall as a new program and it blocks.

The webmail and client e-mail use server completely different so all it proves is that you know your user name and password.

With regard to the correct settings, confirmed by the help desk, my more personal experience of the help desk cannot be a correct configuration if she got hit in the face. You can post your info troubleshooting here and maybe someone will be able to spot a problem. The title of the Help menu is troubleshooting Info. Then clear the check box to include personal information. Click on copy to C! ipboard then that stick to a window of response here.

Given that you can't send or receive the prime suspect is the firewall.

Tags: Thunderbird

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