You are not allowed to send signatures: How can I connect to a support ticket?

We have several ipads we use for signing up with echosign. Recently when I try to send a signature I get an error "you are not allowed to send signatures. API ActionID = 4arz4j4e2569p5c' the last string of letters and numbers change every time. When you connect to the site to sign echo everything looks good, the ipad has an access token assigned. The same error occurs on two different ipads. The support number said to connect to the site and click on 'get help', but when you are connected to the echosign site I don't see "getting help" or anywhere to put in a support ticket. Any help would be appreciated.

Joel

Hi Joel,

You can save a first-class ticket connecting EchoSign account and click on '?' on the upper right side and select start. If you are not able to do it, let me know.

-Usman

Tags: Adobe Sign

Similar Questions

  • "You are not allowed to send documents for signature. Contact your account administrator", BUT I am the administrator

    "You are not allowed to send documents for signature. Contact your account administrator", BUT I am the administrator.

    WTH?

    Hi RUKE.

    I checked your account details and I see that your EchoSign Pro account status displays currently cancelled account, it could be billing related issue or bad Plug n.

    Please login to your account EchoSign & update the billing status, or you can contact us at Support | eSign Adobe services in order to get this fixed number.

    Kind regards

    Nicos

  • You are not allowed to send documents for signature. Please contact your account administrator

    Hello, I have a paid account and need to send a document urgent for signature. I tried for a long time and I get the following error: "you are not allowed to send documents for signature. Please contact your account administrator.


    We only use one account, we have an administrator account. I need urgent help! My client is waiting! What a shame!


    If I try to send the Adobe Acrobat document for signature seems to me this error:

    There was an error in processing of the document...

    Help!

    Hi sweet,

    Please contact the customer about this issue:contact customer service

    Kind regards

    Rahul

  • E mail error code: can only receive emails, unable to send: Server error: 550 server response: 550 5.2.0 you are not allowed to send an email to < Email removed for privacy protection > E9210 Windows Live Mail error ID: 0x800CCC69

    Original title: E mail error code: can only receive e-mail, cannot send: Please help___Here is a copy of my error? I have check all emails put in place, even with the internet provider, they said that to come here and see if anyone knows?

    An unknown error has occurred.

    Topic "

    Server error: 550

    Server response: 550 5.2.0 you are not allowed to send a mail to <*** email="" address="" is="" removed="" for="" privacy="" ***="">E9210

    Server: 'smtp.charter.net.

    Windows Live Mail error ID: 0x800CCC69

    Protocol: SMTP

    Port: 25

    Secure (SSL): No.

    Hello

    The question you have posted is related to Windows Live and would be better suited to the Windows Live community. Please visit the link below to find a community that will provide the support you want.

    http://windowslivehelp.com/

    Thanks and greetings
    Umesh P - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

  • You are not allowed to send documents to the signature

    I can't send any document to my clients, I got the error when I try to send the document, the error is ((you may not to send documents to the signature))

    Hi dhanar44448614,

    Please contact us at Support: eSign Adobe services and get your problem solved as soon as possible.

    Kind regards

    Ana Maria

  • You are not allowed to add the e-mail address of your account and user already exists

    Hi Experts,

    My SAP CLM (Contract Lifecycle Management) System integrated system of Echosign by SAP itself and we test the functionality.

    Everything works fine and I am able to send documents to the signature of the CLM system and the beneficiaries are able to sign the document and even get all historical information and the status of it.

    But I am facing problems below 2 cases,

    1. for a particular user, whenever the user sends the document to the signature, we get the error:-"you are not allowed to add that e-mail address to your account.

    2. for another user,who already have created account itself, whenever the user sends the document to the signature, we get the error:- 'user already exists: [email protected]"" " ."


    For question 1, I googled and found the link the specified item was not found. , who seems to have the answer, but unfortunately, this link seems to be outdated.

    Capture.PNG

    Any help would be great.

    Thank you

    Uday Chassagne

    Hi Uday,

    I sent you a message in response. Please check and provide the requested information.

    -Usman

  • EZ transfer for Windows XP displays the Permission Error Message: "you are not allowed to update Windows XP. Please contact your system administrator. »

    Install EZ transfer on Windows XP (32-bit) I get an error message stating:

    "You are not allowed to update Windows XP.  Please contact your system administrator. »

    However, I am the only user, and I am named as the administration system.  How can I fix?

    Hello

    Step 1:

    You can try to install Easy Transfer in safe mode and check.

    A description of the options to start in Windows XP Mode

    Step 2:

    You can also try to create a new administrator account and check.

    Create and customize user accounts

  • Impossible to share files on a network - "you are not allowed to access these files.

    original title: remote access computers

    I have 2 computers.  A PC in my office upstairs, a laptop computer in the family room on the ground floor.  I wish I could access on the computer to another without going through e-mail a file to myself a computer and opening and saving the file to the other.  I have searched onlline and through various Windows Vista books but could not find the right answer.  I get a "you are not allowed to access these files" (or something to that effect) whenever I try.  When I go to Windows Explorer and click on 'network', the two computers.

    Can no idea what I might be doing wrong or how I fix?

    Thank you.

    Hello

    You did changes to the computer before the show?

    You can check the permissions of the file or folder the file is saved in and appropriated:

    a. right click on the file or folder and then click Properties.
    b. click the Security tab.
    c. under group or user names, click your name to see the permissions you have.

    To take ownership of a folder:
    a. right click on the folder you want to take control and then click Properties.
    b. click on the Security tab, click Advanced and then click the owner tab.
    c. click on change. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    d. click on the name of the person you want to give to the property.
    e. If you want that person to be the owner of the files and subfolders in this folder, select the Replace owner of subcontainers and objects check.
    f. click OK
    See also:

    http://TechNet.Microsoft.com/en-us/library/cc753659.aspx
    Note: applies to windows vista

    You can also check out the link and check if it helps:
    Connect to another computer using Remote Desktop connection
    http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-another-computer-using-Remote-Desktop-connection


    See also the link to learn more:
    Remote Desktop connection: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/Remote-Desktop-connection-frequently-asked-questions

  • Photo Gallery can't open the photo because you are not allowed access to the location of the file

    Photo Gallery can't open the photo because you are not allowed access to the location of the file some of the image are open

    Click on the folder and change your permissions for it and all subfolders and files all rights and if necessary take hand the case (and maybe the parent folder or even its parent - and all of the subfolders and files) until you have the permission you need.  Here are the general procedures to help you:

    To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

    To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

    Good luck and I hope this helps!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • ERROR: You are not allowed to save in this location. Contact the administrator for approval.

    I was editing some files of saved games in my OS C: / drive on my computer. When I try to save the changes I made, an error saying: 'you are not allowed to save in this location. Contact the administrator for approval. You want to save in the My Documents folder instead? " I'm the only user/administrator on my system and my account is an administrator account. How can I save the changes I made to my files?

    Thank you
    Mitch

    Hey, I just got to work. I had to change the permissions for the "CREATOR OWNER" user option and I can now save the changes I make to the files. Lisa and Suresh thanks for your help.

    -Mitch

  • You are not allowed to access this file? A strange problem!

    While lately I got this problem where some file I download, I don't have the permission to access, which is quite strange for some reason.

    Normally when I download something I automatically be allowed to do whatever with the download file (that is, move files, open, delete, etc.). However, my computer was disable this method and not allowing any user to do something with it. He said something like "this file cannot be accessed, please see the bulletin under administrator" or something of the sort. I managed to solve the problem manually by accessing the properties and in the Security tab, add "Kamchinn(Admin User)" to the Group and enable it, and it works. My question? Is to ensure that it automatically makes me admin anyway? It is quite difficult to explain but...

    Basically all the files I download now (be it a text file, music, word, etc.), on the Security Properties tab, there is nothing there. Normally it is supposed to be the user on this, where Kamchinn (Admin user) but because there is no, I myself add manually to the file in order for use, otherwise I can't do anything with it. Anyone know the possible causes for this? Thanks in advance!

    Your PC may be infected with the new variant of Sirefef AKA Zero access is.  One of the problems is that the downloads are identified (wrongly) as a virus, or a message indicating that you are not allowed access to files, downloads are missing and/or it can disable and prevent installation of various anti-malware programs.

    http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Win32%2FSirefef

    Suggest you use HitmanPro Kickstart, which should remove this malware and fix changes made to the computer by the malware: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer.  Hitman Pro Kickstart is available as a 30 day trial version.

    For more information, see http://dl.surfright.nl/Kickstart-FAQ.pdf and http://dl.surfright.nl/Kickstart-User-Manual.pdf

    Good luck... If this does not apply to your question suggests the validation of back with more details.

    http://ask-Leo.com/why_dont_antimalware_tools_work_better.html

  • You are not allowed to create or update this content

    I am trying to create a new post, but when I click on 'Post' I get the error message "you are not allowed to create or update this content.

    Is this a bug or is it user error?

    Try again in a little, it's a known bug. Also try to refresh the page or signing in.

  • Why this message: you are not allowed to view or update this topic

    Why this message: you are not allowed to publish or comment on it.

    It's a legitimate question.

    You encounter a bug in the Jive Software that runs this forum. Most of the time simply try again or refresh the page will fix the problem. There is one caveat with respect to time. You can't post more than once every 30 seconds, and it's to discourage spamming.

  • Firefox MAC v30 with proxy must authenticate "Cache Access Denied" sorry, you are not allowed to ask: this cover until you have authenticated

    Firefox functioned perfectly until we have updated to version 30.0. It seems that the new version does not like our Proxy Configuration that requires users to auth with their AD accounts.

    In the latest version, Firefox will appear a box that allow you to type the user name and password that works perfectly. However, this is not pop up anymore and gives me this error message.

    The following error was encountered:
    
       Cache Access Denied.
    

    Sorry, you are not allowed to ask:

       http://www.google.com.au/url?
    

    This cache until you have yourself authenticated.

    I try to configure the username into a key ring and allow firefox to access manually, but Firefox seems does not access this key chain at all.

    Is that someone has a problem with the proxy server that needs to authenticate in Firefox30.0? Does anyone know the possible solutions?

    Thank you very much!

    Shuopan

    Trouble Shooting - update

    Interestingly enough, Firefox works for 1 minute after I use Safari with proxy Auth. However, if I get Safari for 1 or 2 minutes, Firefox will be stop working and displays similar error message.

    tried network.http.use - cache = false but does not work

    Thank you

    We find the solution of Philipp is useful.

    "Hello, this is perhaps due to the deactivation of some insecure authentication protocols in firefox 30: https://www.mozilla.org/en-US/firefox/30.0/releasenotes/#whatsnew .

    You can try to enter: config in the firefox address bar (confirm the message information where it appears) and search for the preference named network.negotiate - auth.allow - insecurity-ntlm-v1. Double-click it and change its value to true. »

    https://www.Mozilla.org/en-us/Firefox/30.0/releasenotes/#whatsnew

  • "You are not allowed to change the settings for this printer. If you need to change the settings, contact your system administrator.

    XP Pro, SP3. I downloaded the free Bullzip pdf printer. Somehow my old printer pdf in my printer disappeared list which I have used for years. I get this message when installing - "you are not allowed to change the settings for this printer. If you need to change the settings, contact your system administrator. I click ok and it ends, but it doesn't work. It does not appear in the printer control panel as a printer to change anything.

    I built this computer at home and I'm the only one using it. What is this function 'administrator '? I've never had to administrator on any program. Never. That is what it is?

    CNET is infamous for the grouping of things in its downloads as much a / v programs report as junk (I went through the same thing using eSet NOD32 has / v).  I seem to remember that if you ignore the warning and download the exe file and then use a tool like the free 7-zip to extract only the file necessary to run the program you want, you can work around the problem.

    For a pdf printer free which is not CNET - and works well - go here--> http://www.cutepdf.com/products/cutepdf/writer.asp

    EDIT TO ADD A LINK:

    See, for example, http://forums.cnet.com/7723-12543_102-582307/safe-downloads-cnet-com-sorry-but-not-anymore/

Maybe you are looking for

  • My Zephyr 4.4.4 android is able to be Firefox 4.0 or higher?

    I'm filling a Mastercard pre-approved online now, and he says that, for reasons of security, I have Firefox 4.0 or higher. I need to know if the Firefox for Android that I downloaded Mozilla Firefox is Firefox 4.0 or higher... Appreciate your help on

  • average duration of prior bootchime

    My Mac Pro 2010 is not bootchime for about 30 seconds. Once it sounds it laod up to desktop in 15 seconds or less. Is this normal?

  • Having difficulties to install El Capitan on my MacBook Pro

    I can't get to El Capitan to install on my MacBook Pro 2012. I tried to remove and re - download several times, tried both Safe Mode. All I get is the following: with the Rainbow wheel for 20 seconds, and then nothing happens. I was not able to find

  • Outlook 2007 Important Update installs

    I recently received a message was an important upgrade for my Office 2007 ready to download. Whenever I try, I get the message: Windows ugrage has encountered an unknown error: Code 8007066F. I tried the thread "get help with this error" and online h

  • BlackBerry Passport GPS voice

    I want to add a GPS with the voice of my passport for Blackberry. BlackBerry offer one? If this isn't the case, anyone who has used a recently working well? Help, please. Thank you.