You can report laptop stolen
Hello
Two years ago, I bought a laptop HP for my wife as a gift, that she loved. She used it to its business at home with great success. Unfortunately, last week they broke when we were there and stole her cell phone. The damage was a bit because she believes strongly in backups and had a very recent copy of its business data. I have introduced his book with a startup password and think that the thief (s) will need technical assistance to ignore it. Since we live on a small island, is there a way (other then the police, which we have already supported) that we can send a general message to all support of HP suppliers and dealers to account of the stolen laptop? We were hoping to find a lead if they come to all merchant to ask for help to break the password to start.
Any help is welcome and most appreciated.
Hello:
Sorry for your misfortune.
If you have the laptop model # and the serial number, it might be interesting to you to report back to HP stolen. If you do not have the serial number of the laptop, so I doubt there would be something that HP could do to report this particular stolen laptop.
Here is the link to HP Support worldwide:
http://welcome.HP.com/country/us/en/wwcontact_us.html
Paul
Tags: Notebooks
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We are sorry that happened to you.
Unfortunately, we cannot provide any assistance in this matter.
You will need to contact the authorities (Police).
Here are some tips to a site well known on this problem.
"What can I do if my computer or laptop has been stolen or lost?
http://www.computerhope.com/issues/ch001011.htm
Whenever you have been victim of a crime, the incident should be reported to the authorities. Often, if you are considering claiming the computer stolen for the insurance, you must have already filed a report. Reporting the incident immediately after the crime will save you time in the future.
Homepage: If your House was recently burgled, contact you local authorities to file a report so if in the future your computer is immediately it may be returned.
office: If you think a co-worker has stolen your computer, contact human resources or a superior immediately. If confidential information of company are on the computer, which should also be high.
School: If your computer has been used while you were at school, talk to your Professor, principle, lost and found, school officer or other employee of the school who can help you to report the incident.
Other public place: If your computer has been taken in a public place like an airport, bus, café-restaurant, gas station, library, taxi cab, etc. report the incident to a senior employee. Often you need to file an incident with the police report.
Good luck finding your laptop.
See you soon.
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I still have the product keys for Photoshop Elements and Adobe Acrobat X Pro. What can I and how to install the software on my new laptop computer without uninstalling the stolen computer? Also, I have a subscription to Indesign and do not have a product key, so any ideas on how to do this?
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Anonymous UUID: EDB50686-F422-82F2-80E3-F71A70D85598
Fri. Nov 27 13:10:36 2015
Panic report *.
panic (cpu 6 0xffffff80159d6bba appellant): Kernel trap at 0xffffff7f960f0263, type 14 = page fault, registers:
CR0: 0X000000008001003B, CR2: 0 X 0000000000000000, CR3: 0X00000003327C10EF CR4: 0X00000000001627E0
RAX: 0 X 0000000000000000, RBX: 0XFFFFFF80350F4800 RCX: 0 X 0000000000000000, RDX: 0 X 0000000000000000
RER: 0XFFFFFF81FE7D3A60, RBP: 0XFFFFFF81FE7D3A70, IHR: 0 X 0000000000000107, RDI: 0XFFFFFF80350F4800
R8: 0 X 0000000000000000, R9: 0 X 0000000000000000 R10: 0 X 0000000000000000, R11: 0000000000000000 0 X
A12: 0 X 0000000000000107, R13: 0XFFFFFF8015E92A90, R14: 0 X 0000000000000107, A15: 0 X 0000000000000000
RFL: 0 X 0000000000010246, RIP: 0XFFFFFF7F960F0263, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010
CR2 error: 0 x 0000000000000000, error code: 0 x 0000000000000000, CPU error: 0 x 6, PL: 0
Backtrace (CPU 6), frame: return address
0xffffff81fe7d36f0: 0xffffff80158e5307
0xffffff81fe7d3770: 0xffffff80159d6bba
0xffffff81fe7d3950: 0xffffff80159f4313
0xffffff81fe7d3970: 0xffffff7f960f0263
0xffffff81fe7d3a70: 0xffffff8015eb59be
0xffffff81fe7d3ab0: 0xffffff8015e91aef
0xffffff81fe7d3b30: 0xffffff8015e8e157
0xffffff81fe7d3b70: 0xffffff8015e910fc
0xffffff81fe7d3bf0: 0xffffff7f96679b5d
0xffffff81fe7d3c20: 0xffffff8015eaf1c1
0xffffff81fe7d3c50: 0xffffff8015eaf3a5
0xffffff81fe7d3c90: 0xffffff8015e48868
0xffffff81fe7d3cd0: 0xffffff8015e500d1
0xffffff81fe7d3d50: 0xffffff8015e62674
0xffffff81fe7d3dd0: 0xffffff801592f556
0xffffff81fe7d3e30: 0xffffff80158e9aa3
0xffffff81fe7d3e60: 0xffffff80158cd478
0xffffff81fe7d3ea0: 0xffffff80158dcfd5
0xffffff81fe7d3f10: 0xffffff80159c13aa
0xffffff81fe7d3fb0: 0xffffff80159f4b36
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com.apple.iokit.IOSCSIArchitectureModelFamily (3.7.7) [69F7C794-75F7-396C-9169-8 C F2FDD29037]@0xffffff7f960ea000-> 0xffffff7f96114fff
com.apple.iokit.IOUSBMassStorageDriver (1.0) [E52C8824-B604-3741-997E-AE4089B296F 1]@0xffffff7f96670000-> 0xffffff7f9669cfff
dependency: com.apple.iokit.IOUSBHostFamily (1.0.1) [CB073B0F-F3E0-37BD-8091-390367BEDAB0] @0 x ffffff7f965ff000
dependency: ffff7f9604d000 @0xff com.apple.iokit.IOStorageFamily (2.1) [956BA336-5C0A-37E9-B395-538D1BD95AC0]
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily (3.7.7) [69F7C794-75F7-396C-9169-8 C F2FDD29037]@0xffffff7f960ea000
Corresponding to the current thread BSD process name: kextunload
Mac OS version:
15B 42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:XNU-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Slide kernel: 0 x 0000000015600000
Text of core base: 0xffffff8015800000
Text __HIB base: 0xffffff8015700000
Name of system model: MacBookPro11, 2 (Mac-3CBD00234E554E41)
Availability of the system in nanoseconds: 3278899959193
last load kext to 3268969393368: com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1 (addr 0xffffff7f98340000 size 24576)
Finally unloaded kext to 2685447599648: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f98327000 size 32768)
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com McAfee.SFKext 1
com McAfee.kext.AppProtection 1.1.0d1
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com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AudioAUUC 1.70
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com.apple.driver.AGPM 110.20.21
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
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com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
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com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleIntelFramebufferAzul 10.1.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleThunderboltIP 3.0.8
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com.apple.driver.AppleUSBTCButtons 245,4
com.apple.driver.AppleUSBTCKeyboard 245,4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
3.1.5 com.apple.driver.AppleAHCIPort
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
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com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
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com.apple.driver.AppleACPIEC 4.0
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com.apple.driver.AppleXsanScheme 3
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com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
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com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
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com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204,1
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com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
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com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
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com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
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com.apple.iokit.IOThunderboltFamily 5.0.6
1101.24 com.apple.iokit.IO80211Family
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
Model: MacBookPro11 2, MBP112.0138.B16 of BootROM, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, MSC 2.18f15
Graphics card: Intel integrated Iris Pro, Intel Iris Pro,
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 134), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)
Bluetooth: Version 4.4.2f1 16391, 3 services, 27 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en0
Serial ATA Device: APPLE SM0256F, 251 GB SSD
USB device: USB 3.0 Bus
USB Device: Card reader
USB device: Apple keyboard / Trackpad
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
Bus crush: MacBook Pro, Apple Inc., 17.1
com McAfee.SFKext 1
com McAfee.kext.AppProtection 1.1.0d1
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