You can't go to your account because your parents blocked it.

Hi, my account (PII deleted) was hacked a few days ago and now I accessed my email and everything is ok.

the only problem is that when I connect to my Inbox, it displays a message saying:
Looks like your account has been blocked
You can't go to your account because your parents blocked it.
My age is 27 years so definitely not a child, but the hacker must have done something.
Please help me. as I looked on the forum and the Microsoft Web site, but cannot find a solution for my problem.
Thank you very much in advance.
Hani

Hi..., Hani

To be able to help you, we first have to validate your owner of this account. Please send a request for validation

here.

After validating your account holder, please reply to this message, including the ticket number you place property validation criteria. This should be included in the email you will receive from the validation team. Please report the number of the ticket on the private message that I you provided.

Thank you!

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