you have entered the serial number is valid but cannot find a product calling on this computer

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• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).

• I'm moving to Lightroom 6, I have Lightroom 5.7.1 on my desktop and my laptop.  It is said that the serial number. is valid but cannot find a product calling on my computer! (it is just there in front of me!).  I tried to find the will

  Cannot find the serial number. for my Lightroom 5 in my Adobe files... says the serial number. for the upgrade is valid but cannot find the product calling on my computer... it is here in front of me! What should I do now?

  If you have purchased an upgrade of lr 6, after entering the serial number lr6 will be presented with the list of eligible products.  If lr 5 is your product, select it from the drop-down list, and you will then be asked to enter your serial number lr 5.

  Enter the correct number at the right time and proceed with the installation.

• Installing Cs5 on the new computer.  It is said: the serial number is valid, but cannot find a product calling it on this computer.

  I am trying to download CS5 on my new computer with windows 8.  I downloaded it on my computer.  I'm trying to launch and send a message: serial number is valid, but cannot find a product calling it on this computer.  Help, please!

  See error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

• serial number entered is valid, but cannot find a product calling on this computer

  installed a new hard drive and get this error on a pc win7 even after recording in adobe and download my purchases...

  serial number entered is valid, but cannot find a product calling on this computer

  Hi ROBERT,

  The reason why you get this message is because you are trying to install a version of Acrobat upgrade.

  During the upgrade, you will be asked to enter the serial number twice. The first option is when you enter the serial number for the product you have purchased.

  The second time, you must enter the serial number for the previous version.

  Therefore, please enter the serial number. the previous version of Acrobat on the second line.

  It will be useful.

  Kind regards

  Ana Maria

• I get an error stating that my serial number is valid, but cannot find a product calling it on this computer. Help, please.

  I get an error saying that my serial number is valid, but one product calling is not found on this computer trying to download Adobe Acrobat X Pro. Any advice?

  This means that your Acrobat X license is an upgrade, and it asks you to provide the serial number of the previous version which qualifies you to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• You have entered the serial number is valid, but calling it a product was not found on this computer.

  This is absurd.

  I wanted to buy Adobe Acrobat, and somehow the download wound which is apparently an upgrade. So, now I get this error message and my ~ $170 purchase is apparently useless at the moment. Someone tell me please I na not to lose my money, and in fact, I can USE the software that I just bought.

  Thanks in advance.

  If you have purchased an upgrade, so it can work as an upgrade. Of course, you have the discounted upgrade price.

  If you made a mistake, you must contact Adobe and see if you can return the incorrect purchase. This seems to have worked at least for some in the past.

• Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window appears A Pro XI upstairs and Pro XI is insta

  Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window A Pro XI upstairs and Pro XI is installed. And is NOT in the drop-down list to select a Pro XI product.  What is going on?

  The product 'calling' is your old Acrobat - 9 or X. You need the serial number of this old version.

• should I connect to internet to install after you have entered the serial number

  should I connect to internet to install after you have entered the serial number

  Serial number for which program?

  You need an internet connection as well as your serial number will register and activate your program

• CS6 error: you have entered the serial number has been revoked. Cannot install this product. Help.

  You have entered the serial number has been revoked. Cannot install this product. Help.

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

  If you do not have a previous version installed, you should have a chance to enter your previous serial number during the installation

• error message that you have entered the serial number has been revoked

  Trying to install creative suite design & web 6 on a new Surface Pro 4 has tried to enter the serial number I get (the serial number entered has been revoked)

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• I try to install CS5.5 on a new computer and it says my product key is valid but cannot find a product calling.

  I have Adobe CS 5.5 with a valid product key (on the original box), but it will not install on my new work computer. This product is the property of my company and has been used in the past on my old computer.

  I enter the product key and get the customary green check mark:

  [image removed by Moderator]

  I click on 'Next' and display the screen below. I have not all CS 5.5 programs installed on this computer. (It's brand new - opened and set up this morning)

  I used this drive to install CS5.5 on my old computer which broke down and had no need to improve anything. I don't have any other product keys to be used for the second box and I found nothing about this problem in the forums.

  

  Any help is appreciated, I'm at a loss.

  You have no need to install CS4, but if it is he who in that you upgraded, you must select it in the drop-down menu that appears in this screenshot, and then you will need to enter the serial number CS4 after that.

• LR 6 still think it's a Trial Version after you have entered the serial number

  Downloaded LR 6.1 installer launched, selected, I have purchaced in perpetual license.  After launch that LR 6 always seems to think that it is a trial version - under my name at the top left it says join - test expired.  If I try and sign off he said that LR will be disabled.  I do and it makes me to reconnect.  I went through conversations online 7 more than 8 hours and no one can get to the bottom of this.  My 6.0 appears as a product on the site under my products with the serial number.

  Yes. Stay tuned in. This is the method of activation. In other words, you have LR installed on multiple computers as long as only two are enabled (sign in)

• 2nd installation copy of CS5 on a laptop, get "the serial number entered is valid but cannot find a product calling it on this computer."

  Any help?

  This means that you install an upgrade version.  He asks you to prove that you have an older version that qualifies you to use the upgrade version.  Because it can not discoveries opened on the computer, you need to identify which version you are upgrading one and provide its serial number.