You have just purchased Adobe Acrobat Pro DC (Windows, English), had accepted my serial number but it doesn't let me start if I get the serial number from a previous version, I can find no trace of the history of my account - suggestions?

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• I just purchased Adobe Acrobat pro DC and I try to download it says HTTP failed.  Now what?

  I just purchased Adobe Acrobat Pro DC and I try to download it says HTTP failed.  Now what?

  Hi markt97800229,

  If you have purchased a retail serial key, use this link - https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Choose Acrobat Standard DC (Classic)

  If you use subscriptions, or if your organization has purchased Acrobat DC license via program ETLA or VIP, you can download the installer from this page click on the link - https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

  Choose Acrobat Standard DC (continuous)

  Thank you

  Karan

• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• Adobe Acrobat Pro XI (windows)

  I just downloaded Adobe Acrobat Pro XI (Windows), and it says that I have a valid serial number, but not a valid product.  There is no option for Acrobat Pro XI (Windows).

  You purchased an upgrade when you need a full version. Contact customer service by phone, chat or web form.

  Mylenium

• How can I activate my purchased Adobe Acrobat Pro XI to win?

  How can I activate my purchased Adobe Acrobat Pro XI to win now that it is downloaded and installed?  Had internet problems when prompted and now can't find?

  You must use the serial number that comes with the purchase to activate the software.  If you have a problem with agress to serial number, you must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here is a link to a page with options to help make contact:

  http://www.Adobe.com/support/download-install/supportinfo/

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  Do I have to download Acrobat, or does Adob

  I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  What should I download Acrobat or Adobe allows only the software I have?

  within 1 business day pst.

  You can view your account, too: Adobe ID

• Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.

  Hi jack gordon.

  Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.

  Please let us know if you have any additional questions.

  Best,

  Sara

• Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. It's someone

  Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I just bought Adobe Acrobat Pro XI, after the expiration of my subscription still do to keep the ins Acrobat

  I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?

  Or, if you want to say, what happens if a subscription expires?

  The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.

• I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You need to fix the

  I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message.  I contacted customer service and they told me that they are unable to support me and directed me to the forum.  Please help as soon as POSSIBLE.

  Error: "License has stopped working". Windows

• Have bourght an Adobe acrobat pro set DC improved and it not support Acrobat Pro 9. It was NOT indicated, so please inform me how I can use this upgrade

  Have bourght an Adobe acrobat pro set DC improved and it not support Acrobat Pro 9. It was NOT indicated, so please inform me how I can use this upgrade

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• How can I download Adobe Acrobat Pro XI in English on my new computer?

  I have a new computer.  I disabled Acrobat Pro XI on the old computer.  I know my serial number and it appears in my product list.  But to the download screen, when I click on Adobe Acrobat Pro XI, contains a list of languages and the only links in the list are for the Spanish version!  I own the English version. There is nowhere else on the page for a download.  Now what should I do?

  This link that you saw is not just Spanish... It covers all of the listed languages and just happens to be placed in front of the Spanish.

• purchase Adobe Acrobat Pro XI

  Can I buy Adobe Acrobat Pro XI with on the cloud?  or you have to get the cloud?

  Hey dianem86585548,

  With the launch of Acrobat from DC version, Adobe has stopped selling the Acrobat XI version.

  You could contact the dealer if they could provide you with the software Acrobat XI.

  The newly launched Acrobat DC version is a part of the Document cloud and can be purchased as a subscription or license.

  So, why don't try you this new version and enjoy its functions and features.

  To learn more about the Acrobat DC version, please visit: FAQ | Adobe Acrobat DC

  So, you want to give it a try? Download Adobe Acrobat free trial version | Acrobat Pro DC

  Let me know.

  Kind regards

  Ana Maria