You receive an error when downloading Photoshop and Lightroom

I recently had the trial version of Photoshop, and today I bought the package of photography for students which includes CC Photoshop and Lightroom.

Well now, I can't even Photoshop CC to download. When that happens, I get an error message indicating that a patch could not be downloaded, and when Photoshop opens, he also said that it is in test mode, when I bought the subscription and received the receipt by e-mail. For the same to happen, it took about four hours...

I use Windows on a laptop Dell Inspiron 15 8.1.

Lightroom also does not automatically download as it said that it would be in the subscription...

I have no idea what is wrong this time... I also met errors download trial a month ago, but it's finally uploaded after 8 hours... I don't have the time or patience for this yet however and the download time is blocked and I have to restart every five minutes. I already tried to uninstall the trial version and reinstall it directly from the site, but it does not work.

Hannahw14011019 for more information on how to solve the connection error preventing your membership to be activated at http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

I would also recommend review error download or update Adobe Creative Cloud apps for more information on how to fix download errors that you know.

If you have questions about any of these documents, please update this discussion.

Tags: Adobe

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