You receive the error software device driver has not been installed successfully using the USB LAN cable

Original title: Please help!

I bought a USB - LAN cable, but when I try to use it, this thing came out, "device driver software was not properly installed", then what should I do to use this cable properly? l

Hello

Thanks for posting in the Microsoft community!
You have reached the right forum for your question. If I understand correctly, you receive error software device driver has not been installed successfully using the USB LAN cable. I suggest you follow the troubleshooting steps to check if this may help.

1. don't you make changes on the computer before the show?
2 are you able to get any USB devices to work in USB ports?

Check the status of the device and the driver Version:

a. open byclicking the button start Device Manager, click on Control Panel, clicking system and Maintenance, and thenclicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

b. double-click the category containing your device driver and thendouble - click the device name.

c. check the status of the device tab click on driver tab arencontre, checkDriver provide, Date of the driver, the driver Version, digital signer. Please provide this information.

d. click OK, exit Device Manager.

Method 1:
You can update the drivers on the manufacturer's Web site and check.

Method 2:

Use Windows Update to find a device driver
Note to use Windows Update, you must be connected to the computer as an administrator:
Follow these steps to use Windows Update to find a device driver: a.Click Start, click all programs and then click Windows Update.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
b check the updates.
AA,a,AB,b,c.to determine if there are updated drivers, click on view available updates.
If updates are available, click the driver you want to install, and then click on install.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

If you need further assistance, please answer and we will be happy to help you.

Tags: Windows

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