Your power plan information are not available. Access is denied. Not able to change the power plan options.

Original title: why I can't change the options for when I close the lid of my portable computer?

When I go to power options and change what happens when I close the lid, I click on change settings that are currently unavailable and it says "your power plan information are not available. Access is denied"and I can't change my options. I tried these two options:

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/your-power-plan-information-isn ' t-available-cant/b39cfd71-2455-4400-83de-018ce7a18eef

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/error-your-power-plan-information-is-not-available/c32eba7b-3428-46FE-AFC5-0c3369d1ca8e

but none seemed to work. Could someone please help.

Dan

If you're on a Samsung or Sony [he possibly also others], then there is a 'useful' utility, installed by the PC manufacturer that is inhibiting your ability to set power plans.  Quick start to type in the search box of the start menu & if such a utility exists then go ahead & turn it off - there is no unwanted side effects.  It doesn't help that you can't do yourself.

For the other PC, navigate to the folder of the machine in all programs and search for any similar name - quick start, fast, mess-up-your-power sleep - options.exe, that sort of thing.

Because the symptoms for the first time by people with this afliction is always - can't change what happens when I change the cover - I think you'll be right as rain when you have disabled the quick start.

Let me know how you go,

{I would say, 'Good luck', but you won't need luck.}

Tags: Windows

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