"Your user name or password is incorrect" except that it is not

I'm trying to implement the icloud email on an android device. I entered all the imap information correctly. However, I get the message that my user name or password is incorrect. I tried to drop the @icloud.com as suggested. I tried also with @icloud.com and @me.com and @mac.com. Whenever I get the wrong user name or password. Absolutely, I'm using the correct password as username. What's wrong? I am a resident of the United States with iPhone, iPad and MacBook Air. However, I travel extensively in the United Kingdom and recently bought an android phone UK pay-as-you-go. What can cause anything to do with it?

Hi JoanneP,

I understand that you are having problems, set up your email address to iCloud on your Android device because of its report that your user name or password are incorrect. If you have configured two-step verification or two-factor authentication the Apple ID that you are using to iCloud, this can happen if is not with a specific app password. The article below the link provides more information (including how to create and use) specific app passwords.

Passwords using specific app
https://support.Apple.com/en-us/HT204397

See you soon!

Tags: iCloud

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