Z10 Z10 blackBerry does not start since then try a secure erase

I had problems where none of my text messages have been moved during the previous Blackberry, such as reported earlier today. I was also disappointed by the speed of handset, BBM for example would take at least 5 seconds to load (now on my old torch), so I made a secure erase so I could try the installation again. This seems to have been a mistake, as the handset now does not start. I see "Blackberry" appear for a second, then get a logo that seems to be asking me to connect the unit to a PC. It does nothing - the PC does even not record that a device has been plugged in. After a minute or so, the screen fades and the handset appears just to turn off. I'm very disappointed in my first day with the handset - far from a smooth experience as it should be, I was left the impression that OS10 is still in early beta development.

What can I do to remedy this?

kb33480 should help you.

Tags: BlackBerry Smartphones

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