Z50-70 screen frozen, then laptop goes off?

Hello

So yesterday while I was working on a programming assignment and a document, the screen of my laptop froze for several seconds (about a minute) before stopping. I'm not taking breaks from the laptop for several hours (3-4 I think) and I was wondering what to do to solve this problem. I don't want to have to send it in my laptop for repair because I just bought after Christmas last year and it received during the first week of January.

Any advice?

Hi Auraguardian34,

Welcome to Lenovo Community!

According to the request, we understand that you are facing problems with the system freezes.

Please try to perform the supply line by removing the external devices connected to the system, shut down the system and remove the battery, also disconnect the adapter. Now, press on and press and hold power for 30 seconds and connect the battery and the adapter and try turning on the system.

Also try to connect to sockets different and check if the system powers on.

Try also with different adapter and different batteries if possible. As you mentioned that the system stops is the system hot and close.

I hope this helps. Post back if the problem persists!

Best regards

Ashwin. S

Tags: Lenovo Notebooks

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