zBook 15 - SSD encryption problem

Good afternoon everyone,

I get the error message below.

"An error occurred during initialization authentication pre-seed. (0x9a00).

The problem is the following:

  1. Image, pushed to the machine using the Clonezilla software. It is a standard construction we have on most laptops.
  2. On-board HP encryption enabled. Recovery stored on USB key.
  3. Laptop has been used for a few weeks.
  4. Someone tried to install software of BeCrypt encryption on the machine.
  5. This, as expected (I wish they'd asked first), completely messed up the machine.
  6. When starting, we still got the encryption authentication screen. After the password, he would try to start windows and BSOD.
  7. To try to remedy the situation, I entered the password encytption and before she started windows, open a CMD window.
  8. Using DiskPart I wiped the drive and reinstalled Windows 7 from CD.
  9. The machine worked, would start through encryption (password entered as usual) and then in the new installation of Windows 7.
  10. Thinking that everything was OK, I relayed the Clonezilla image once more (without disabling the encryption)
  11. The machine now give the error at the top of the pole and the recovery key refuses to play ball

No matter what anyone thinks could work to solve this problem and save the SSD?

Thanks in advance

FN

Hi fenewman,

Your ZBook 15 is a commercial product and get your question more exposure, I would say post in the trade forums. Here is a link to the forum Commercial Notebook.

Thank you

Tags: Notebooks

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