Cisco Support

Hello I have critical installation and want to know if it will work with jabber on MRA. I have three domains: area internal to us accplications (CUCM, CUC, IMP, EXP - C): abc.internal end E-mail sweat with domain name: [email protected] external domain (

Hello I try to reset the IP password via the remote control and still get the complaint that the password must be at least 8 characters and the number. I tried all combinaiton of 8 characters and 1 number, 8 characters and 2 numbers, 6 tanks and 2 nu

Hello I'm trying to record a G2 MXP300 to TMS (version 14.3.2).  It has completely set up and recorded on the VCS, however, receive the following on the unit error ERROR: Status of provisioning Commissioning has failed: code HTTP = 500 When I try to

Hi guys,. one of our clients runs on VCS x5.2, they plan to upgrade the VCS to X7.2.4 due to packet loss. could someone answer my query 2 below... 1. make VCS 7.2.4 compatibility with TMS 13.2.2 with legacy agent? or x7.2.4 VCS support only the TMSPE

Dear team, I installed TMS 13.2 on a windows 2008 R2 and SQL 2008 Server. I've configured SQL and can access TMS web page now. I don't get the option, the administration tools. Looks like I don't have the privilege to do this. I connected with the de

I get email once a day of TMS with this problem. Anyone know what this means? Screen-Shot-2016-05-18-at-5.03.34-pm.png

Hello A customer has a lot of 9971 series and other video capable ip saved in CUCM phones which are obviously not the criteria of TC. How can I go to add to TMS? Are they added only as unmanaged endpoints? Is it possible that I can force the TMS or t

Hello Can I use the same pair of expressways (exp - e and exp - c) for remote access business-to-business and mobile? Or do I need to use a pair for B2B and another for ARM? The warnings? Kind regards Christos

Could you please help me find compatibility for TMS Version: 13.2.2 with Windows server 2012 R2. The existing server is Windows 2008 R2 Enterprise and company want to upgrade only windows server not TMS. SQL version is 2008 and SQL Management studio

Hello I need help on this particular question. I have a client that wants to connect two rooms by a conference of Cisco, he already has tv monitors so he does not want to invest on the screens of Cisco, but he needs the codec with the camera for vide

I am running F9.3.4 on most of my MXP but have questions about passwords. On the TMS to manage passwords for the MXP endpoint: Is the label of SystemUnit password on the same MSDS Administrator password IP or the IP access password? Is the label OSD

TMS error message: AJAX request failure.

How can I configure TMS and CUCM use of TMS directory for an endpoint registered to CUCM? I've added to TMS but and TMS can shoot CUCM Phonebook, but how does he see the directory for other infrastructure in TMS to fill in the directory of CUCM CUCM?

Cisco EX60 is registered on the CUCM, but it does not receive the phone book. IP phones receive the directory. Cisco Services for user data is active and running. CUCM system version: 9.1.1.20000 - 5 EX60 software version: TC6.3.1.f768649

Hello I intend to deploy the conductor on BE6000. Then I have my doubts. Are WHAT SMP driver licenses applied to BE6000? Guide order BE6000 version 11.0, there is no description on SMP. Similarly, in the guide to Orederin BE7000 version 11.0, it has

After reboot SX80 codec on two of our meeting rooms, no IP address is captured by the codec. There isn't any question on the side of network infrastructure and all ports are tested. Tests: Factory reset codec twice, twice the touchscreen. DHCP connec

TMS server is currently at version 14.3.2 with a self-signed certificate. I want to update the existing with a SHA2 certificate server cert and certificate of my employer services group want to check support before issuing a new certificate. Could so

Hello one of our client got Cisco Codec C60 [end of support] running on version 4.x with camera and screen CTS-P52DC60-K9CTS-PHD-1080P12XS +.CTS-JAQUES-II =CTS-P52MONITOR-LCAB - CAM - HD2.9 M =CTS-P52MONITOR-R = We intend to replace C60 H/W 80 SX. My

We are trying to upgrade our video infrastructure. We have a 6.1 running vcs - c and our express has failed us rma had and now have the replacement running 8.1. We use the TMS 6.1 We will order a new mcu and therefore would like to keep up to date 6.

Running 4520 Codian version 4.1 (1.59)... Using a username of the administrator.  Problem is when I change, add, or remove an end point that page indicates the change but when I refresh the page that does not change? Any ideas... Also, I have to logi