Cisco Support

Dear all, I SX80 (S/W Version TC7.2.1.cb31c3d) and get an error: ERROR: double record The system has both H323 and SIP active. It is not supported on this device, and the system will return you to use the SIP only. So decided to update the firmware o

Hello community, After the upgrade VCS to 8.7.1 I see below the H323 config just LAN1 is activated it. I use LAN2 for external connections. So, for this interface, that there is no possible connection with calls H323 1720 from the outside. Have they

We run AAU 8.6.1.2006 EX90 TC7.3.0 Impossible to get the EX90 register with the CM? Error endpoint is supply - HTTP-404 Any help is appreciated... Checked connectivity Provisioning is Auto HttpMethod is GET SIP status is inactive

We have MSD and MSD Smart Scheduler.  When users of planning meetings in the smart Scheduler for Monday 2/29, they are listed as Tuesday 3/1, I guess because of the leap year.  However, it shows the correct date when you click the meeting and in the

We have setup in the video below. But in recorded in CUCM 10.5 x SX80 try calling PSTN numbers, does not. Hit gateways voice with error, error of unavailable resource. But other devices work properly with the same number of rank. Help, please

We currently have a CPL script in place on our highway E we use to restrict access to certain devices.  We found that we had a call from h323 come in which the field is empty, it is somehow making it through scripting and is able to call anything.  H

After modernizing TMS from 14.3 to 14.6.2, we receive frequent false alarms that are some of the features of basic (IPGW, ISDNGW, supervisor blade) down. Within 1-2 minutes we get the high alert once again but when you see the status of the device is

Anyone know if it is posible to limit the users who can authenticate by using MRA? Thank you Alex

HelloWe have updated with THIS 8.0 telepresence endpoints We tried to connect HD SX10 or MX300 G2 sources with resolution with 1080 p/60 Hz. The Touch Panel see us unknown resolution The source is a ClickShare. Do someone have any solution or ideas B

Does anyone know if there is a way to reset the password for the menu on a C90 v7.3.3? I scoured a switch IPDC and Central market for classified/not classified.  Would a break reset any configuration associated with these components? I have SSH acces

Hi all I have MX200G2 registered on CUCM. When I compose the other video settings registered to CUCM call works fine. Now if I want to call anyone outside my organization IE I want to compose a public IP call does not pass through. Anyone can guide m

Does anyone know why TMS retains deleted meetings?   I don't see a point, if deleted they should disappear. Or at least give us the opportunity to purge deleted meetings.  I know that you can remove it from view with the drop down, but it seems such

Hello I had a few 8945 handsets not able to make a call on the pstn (pri). Debugging, I found that I need the command "Capitalization in the carrier speech" on the voice port. I wanted to understand the impact on the application of this command on th

Anyone know if the same firmware is installed in sw1 and sw2 on a C60 out of the box? SECOND QUESTION: what happens if none is the process to factory reset a C Series codec if for some reason, unable to use the serial port? Thank you.

I am trying to improve TMSXE of 4.0 to 4.1. It is not a cluster deployment. I stopped the service "Cisco TMSXE". But once the upgrade is complete, he launched the "ClusterNodeWizard" window and gives me an error saying "Cannot complete update when a

We are looking to buy a video wall for one of our large conference rooms. I'm just curious how the MCU will display on a video wall. I understand that a conference to the MCU will be only one stream as opposed to separated flows. However, say we get

Hello! We have microcontrollers 5320 and 4501. 4501 we have Russian language pack, but on 5320 it is English as default language. Where can download language packs for 5320?

Dear all I have some phones like the kitchen, to block incoming and outgoing calls to the phones of these kitchen and I want these phones to call only internally. I have E1 gateway H323. How the configuration it will be CSS and Partition? Thanks and

Does the 5320 support tip? Or the 7010 supports only TRICK?

Hello We acquired 3 Polycom HDX7000 via a merger. I tried to discover with TMS, but TMS learns only H323 configurations. He doesn't learn the SIP configuration. How can I fix this?