2.0 application with 2.5 Installation of AIR Runtime error

Hello

I get an error while trying to install an AIR application. In fact, I just saw the dialog Setup AIR with an empty progress bar and a message "install... ». Here is the log file:

4 Nov 23:07:57 MM/Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR installer [201]: command line is:-psn_0_172074
4 Nov 23:07:57 MM/Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR installer [201]: installed the runtime (2.5.0.16600) located in Library/Frameworks/Adobe AIR.framework
4 Nov 23:08:02 MM/Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR installer [201]: end of the installer with the exit code 6
4 Nov 23:08:02 MM com.apple.launchd.peruser.501 [97] ([0 x 0-0x2a02a].com.adobe.air.Installer [201]): finished with exit code: 6
4 Nov 23:15:15 MM Eye - Fi Center [226]: file Info.plist NSDocumentController WARNING: values of CFBundleTypeRole entries must be "Editor", "Viewer", "None", or "Shell."
4 Nov 23:15:15 MM Applications/Eye-Fi/Eye-Fi Center.app/Contents/MacOS/Eye-Fi Center [226]: launch of the sub-process with command line AIR AIR.framework/Versions/1.0/Resources/Adobe Library/Frameworks/Adobe Updater-eula - nai
4 Nov 23:15:15 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe [229] Installer: Installer starts with version 2.5.0.16600 on Mac OS 10.6.4 x 86
4 Nov 23:15:15 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: command line is: - eula - nai
4 Nov 23:15:15 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: installed the runtime (2.5.0.16600) located in Library/Frameworks/Adobe AIR.framework
4 Nov 23:15:15 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: display of EULA to start
4 Nov 23:15:17 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: display of EULA has completed
4 Nov 23:15:28 MM configd [13]:
4 Nov 23:15:29: - last message repeated 2 times.
4 Nov 23:15:29 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: display of EULA has completed
4 Nov 23:15:29 MM/Library/Frameworks/Adobe AIR AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe installer [229]: end of the installer with the exit code 0
4 Nov 23:15:29 MM Applications/Eye-Fi/Eye-Fi Center.app/Contents/MacOS/Eye-Fi Center [226]: subprocess AIR AIR.framework/Versions/1.0/Resources/Adobe Library/Frameworks/Adobe Updater failed (1)
4 Nov 23:15:29 MM configd [13]:
4 Nov 23:15:59: - last message repeated 14 times.
4 Nov 23:16:31 MM System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[156]: no valid tickets, time

Some information on the application I am trying to install:

1. the application descriptor file points to version 2.0 of the runtime. The application I am trying to install is bundled as a dmg.

2. I have version 2.5 the Runtime AIR installed on this machine, so I don't know why there are references to the EULA in the log file.

3. I'm not actively double clicking on the dmg file. The .dmg is actually installed by a third-party application via the command line.

Any ideas on what could happen here, or can offer any corrective action on how to get this application installed correctly?

Thank you

Sean

Hi Sean,.

Thank you for bringing this up again.  I just took a quick glance to the State for the 2756259 and the 2756424 and they are both marked closed / fixed for AIR 2.6 which is scheduled for the coming weeks.

Bug 2756259 ("enigmatic error message when the installer fails with the"Adobe"this file in / applications") has been treated by having the AIR installer gives a detailed and understandable mistake so that users can manually deal with the presence of this file themselves.  The installation silently fails, but the message is now more readable.  We did not want to edit a file existing on the user's computer, this seemed the best option available.

Bug 2756424 ("execution of Setup fails to bypass folders with insufficient permissions during installation").  The AIR installer now automatically corrects the permission level of "~/Library/Application Support/Adobe", "/ Users/Shared/Library/Application Support/Adobe ' and"~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com"records.  It works in gui and silent modes.

In the meantime, feel free to send people to this message which contains a small AppleScript which attempts to address these issues.

Thank you

Chris

Tags: Adobe AIR

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