Adobe Acrobat Student/Teacher Edition does not install
1 Adobe Acrobat Pro DC Acrobat & student edition from Amazon
2. the program and had the qualifications required for the serial number
3. goes to install the program on a computer Windows 10. The program was not recognized in the disk drive and seemed to be recognized as a blank CD disc. Asked how to format disk no word Adobe Pro showed on hard drive
4 notified Amazon who has shipped another disc and repeat steps 2 and 3, same result
5. notice to Adobe who sent a link to download Adobe Acrobat Pro DC
6. six hours to download the program (Verizon DSL) and when a program completed download and went to install or serial number has been recognized and the program would not move
7 Amazon recommended to contact Adobe because they sell objects are not supported experts
8. If I have now two teachers edition and Acrobat Pro DC students and won't download.
Help, please
Hi waso33,
Please make sure that the serial number is correct, see this KB doc: find the serial number of your product Adobe quickly
For more help, please see this KB doc: incorrect serial number error
Let us know if the problem persists with the exact error message.
Kind regards
Meenakshi
Tags: Acrobat
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