Can not activate eLearning suite 6.1
Adobe "Customer Care" is an absolute joke. I'm on day 3 of not being able to activate Adobe eLearning 6.1 on Windows 7 x 64 enterprise. I work in the it Department for my employer, so I'm not exactly stupid when it comes to technology. This software works only as a test. It's now day 3 and e-Learning suite 6.1 is not activated and my user is unable to do its job. I took a laptop, wiped the drive, installed Windows 7 x 64 charges and reinstalled Adobe eLearning 6.1. Apply all patches to Adobe eLearning 6.1. Hearing stops with a message "license cannot be validated" and the program stops and Photoshop CS6 fair takes place for 10 seconds and closes without any error. The software will work well if I disable the software and use it as a trial.
They said it was a problem of network/firewall, then I home and he used my Internet: same question. I went on the forums, read some suggestions and made from Adobe's advanced network tests: all past. I contacted them again this morning and they say 'we look at the papers that you have submitted. These logs were sent yesterday to 08:00 or more than 24 hours ago.
I haven't tried to call on the phone, but no, no,: we do not have phone support, chat only support is available. This is the case no: 0188064678. How long does it take to watch software which is not enabled?
OK, it's resolved. Adobe technical support gave me another key on e-Learning, which didn't work, so they gave me different keys for hearing and Photoshop and that seems to work.
Detective Conan.
Tags: eLearning Suite
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