Cannot change my billing information and change the expiration date of my credit card
Hello, I try to change the expiration date of my credit card, but get an error message that my address is incorrect. The system gives me another address but with both I get an error message.
After that I try to find https://helpx.adobe.com/nl/contact.html help to know that I can not connect on this site with my Adobe ID
So how can he get a contact with someone at adobe?
You can contact support Contact Customer Care
How can I update the expiration date on my credit card account?
How can I update the expiration date on my credit card account?
Go to your Bank and get a new card.
I HAV been trying to update my expiration date of credit card for 3 months. When I go to lelien for "Update payment Details" and edit the expiration date and <; click >; save, I get an error saying my address in invalid. I have several chat sessions
Can someone please help... Suggestions, how can I overcome this problem, in which case my Adobe Creative cloud subscription will expire today due to and credit card.
I tried to update my expiration date of credit card for 3 months. When I go to the "Update payment Details" link and change the expiry date then < click > save, I get an error saying my invalid address. I had several chat sessions with support, called support and logged a ticket with support and every time they tell me to go to a particular link to update my contact information. I do and I get the same error... "My coordinates are not valid." Now I'm in the position where my creative cloud membership will expire today everything simply because the Adobe address validation do not think that my address is valid.
I got 'Cat' sessions with the support,
I made a phone call to the support and
I logged a ticket with support. I'm really trying to pay my subscription. Support ticket No. 0216009991
Whenever I have contact the support they gave me a link to the site where I supposedly can I enter my credit card details.
Whenever I went on the link provided, I'd get the same error. "My coordinates are not valid."
What I checked on my address.
1. I look out the window and the view I get is the same as it was yesterday and the day, and in fact several years ago.
2. I go out in the street, Yes, the street sign says the name of my street
3. I go to my mailbox and it does not say the number of my mailing address
4. yes I get the email to the address registered with Adobe
5. yes I received the email from adobe delivered to the address
6. I get the address of Google, yes I can find it on Google
7. I converted to use the satellite view Google maps
8. Yes, it's my house, with the 12 solar panels on the roof
9. Yes, that's my black car in the driveway
10. I check my reviews for my address Board rate, Yes, this is the address that I recorded with Adobe
11. Yes, I had this same address registered at Adobe for the past 3 years. So far I have not had a problem with my address
12. I work with a software company that actually uses the address of Google, under license validation, built-in in their application. I used this software to check to see if my address is recognized as valid. You guessed it is recognized as valid.
I did check my credit card
12. Yes, I have, every time checked the status of my credit card with the Bank
a. the card is valid
b. the card's not over it's credit limit
c. the card is not due
d. the address registered to my credit card with the Bank is the same address that I recorded with Adobe
Since the last link Adobe support gave me two weeks ago, to change my credit card details, I was able to key a new credit card in the fields (Yes it's good that I was forced to get a new credit card only for Adobe! If I am that everything would be fine.
But wait... The details I provided this link have not been updated on the Adobe site. (So I check the link... I was scammed to get my card number?)
After investigation of the link, I'm fairly confident of the link provided is a true link to Adobe. www.adobe.com/go/Secure
Did anyone else had this type of problem when you try to update the expiration date of a credit card?
The question is about to have an impact on my ability to process pictures for my photography business, it affects my ability to earn an income.
So you could say I'm getting angry some of the stuffing!
In summary... I knew that my credit card had a new expiration date and I tried to update the expiration 3 months 3 months.
Simply because the use of the validation of addresses, Adobe, has a few flaws, I was not able to update this information. So Adobe today will stop my subscription.
As I said in previous support tickets, chat sessions and telephone. I'll be more disappointed if I am prevented from using software and Adobe cloud features.
It is copied from an email I received during the night from Adobe...
Continue to create with us
Your Creative cloud membership will expire on August 23, 2015 (PT). We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card.
Update your billing information (there is a link to where I can update the expiry date) pocztek sigh... I still get the same error telling me that my address is not valid!
Thank you for being a part of the creative cloud,
The creative team Cloud
Good creative team... I REALLY WANT TO STAY IN THE TEAM, AS YOU CAN SEE FROM THE FOREGOING, THAT I REALLY TRIED TO SOLVE THIS PROBLEM SEVERAL TIMES OVER THE PAST 3 MONTHS.
I tried to include as much information as possible in what I said earlier, I expressed in a way that will hopefully provide a little humor, but at the same time to portray the frustration I'm feeling right now.
Honestly, I don't know what more I can do. It seems that I have no other recourse start litigation for loss of income coming from Adobe address Validation errors. There is a real chance that I will be litigated against because I won't be able to complete contracts.
There must be a healthier solution of mind that court proceedings.
Tom, let me some time. I I will get these verified case and will contact you.
I have a creative cloud account. I use credit card to pay monthly fees of €49.99.
But I want to change my payment via Paypal.
There seems to be no option to switch between credit cards and paypal?
I was on the phone with support for more than an hour. Spoke to three different people. None of them had any idea.
I said to cancel the CC account. But it seems that when I do that, I'll be charged €60,49 per month.
It would be silly, wouldn't it?
Is there another way to change the mode of payment? Needless to say, I wish I could continue to use my InDesign, Photoshop etc. without problem.
If you want to change the method of payment, you will need to cancel this subscription and buy a new via other payment method.
For queries related to billing, you can contact support by calling/chat.
I'm trying to set up a form where a user can register to access an area safe for 1 year. How set the expiration date of the secure area so that they expire one year after what they sign up for it?
I tried to use a hidden field named "ZoneExpiry" (I tried "Posted" so) in the form and set its value attribute manually in the HTML code (with the format may 13, 13), and the expiry date always ends up being 31-Dec-9999.
Any help would be greatly appreciated.
After the presentation of a support ticket, we understood the question. Ordinarily, the solutions above work to change the expiration date of the wire... unless you check the box 'Belonging to sell' for the parameters of the safe zone. Once this box is checked, it sticks to the frequency of billing implementation.
Given the nature of how we put things in place, we just who turned off and used the trick of treatment on the forms for billing credit cards and set the date of expiry of the secure area manually for users.
Hi all OneHow can you buy an IBook UK not available in Indian store a store; When you change the status of your country, your billing information and credit cards won't work; is there a solution for this using the same method of billing.
How can buy you an IBook of UK not available in Indian store a store; When you change the status of your country, your billing information and credit cards won't work; is there a solution for this using the same method of billing
There is no solution, if it is not available in your area, you can't buy it.
How to export pictures / albums of iPhotos to external disk and keep the time/date/year and location information changed?
Menu, file == > export - check boxes to include metadata and location- export to iPhoto
gently, I changed my phone number and cannot change the keychain
You try to make the change in the preferences/iCloud/Keychain/Options of the system? What happens when you try?
City link below.
- The device that uses the SMS compatible phone number you provided when you set up first iCloud keychain. A verification code is sent by SMS to the phone number. If you can not access this number, Contact the Support of Apple, which can verify your identity so that you can run the installer on your new device.
Cannot change the desktop background. I have a gateway Media Center GT5014. They said there was a MS pilot specially for this problem but I don't know that it's the official name. Or not my "update software drivers". Ms certainly knows what it is... I've seen some answers in the forum for the starter editions, but nothing for the Home Premium edition. I can't change themes, wallpapers. Thank you. kiki47z
Could you please to:
Panel configuration-easy access - ease of access Center
Click on make the computer easier to see
Scroll down to "remove background images (sicesdonneessontdisponibles) and confirm that it is not checked.
In Illustrator, I've created a text box and cannot change the font color of black. I tried changing each CMYK percentage individually, but it stays black. I have not had this before. What is going on?
[Left the forum Cloud/Installer generic for program specific forum... MOD]
If I (put) understand, you can simply create a region Type, and then select with the normal (black) selection tool, then set the fill color to none in the Toolbox, and then click Add a new fill in the appearance palette and with the selected fill (yet) set your colour (ing) desired.
Windows 7 laptop of my grandson, I'm migrating FIREFOX (excellent resource!) of my aging XP desktop. An existing Mozilla installation on the guarded device tries to connect to an ISP in Sydney (1000km) which kept out, I guess because the signal is too weak. Too far - on the Internet?
Reinstalled my new ISP contact, reinstalled a fresh copy of Firefox, copied the old profile XP (just underneath the random string file name), but cannot change the fault. Firefox at startup tries to raise the old ISP (Sydney) and expires, and then allowing me to establish a manual connect with the ISP (my current) new.
Perhaps a clue: in my Firefox troubleshooting info, change preferences, the browser start page is the address of 'old', with 'override mstone' ignore, what look like prints of registry entries, but I can't change all that - and maybe it's wise! An annoying secondary question: on arrival, the laptop listed no administrator user. So I am me came as an administrator, but I wonder if a past or current even Admin hidden could register (or other) entered resistant to change.
Late discovery: the laptop is apparently infected with browser pirate btsearch.name. Search Google throws a series of removal procedures, and I'm now working through them.
What Miss me?
Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.
You can try these free programs to search for malicious software that work with your existing anti-virus software:
- Microsoft safety scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit utility - TDSSKiller
- AdwCleaner (for more information, see this other AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.
More information can be found in the article troubleshooting Firefox problems caused by malware .
This solve your problems? Please report to us!
I signed on XP Pro SP3 as an administrator but you cannot change the timing of Windows Update to 03:00. All options are not enabled. How can I change the time, updates are made? __
I signed on XP Pro SP3 as an administrator but you cannot change the timing of Windows Update to 03:00. All options are not enabled. How can I change the time that updates are made?
Welcome to Microsoft Answers Forums.
We would like to get some more information from you to help solve your problem. You better, please answer the following questions.
· When was the last time it worked?
· Remember to make changes to the computer recently?
· You have security software installed on the computer?
· You get the error message?
When you open the tab automatic updates in the control panel or My Computer property sheet, all options of configuration of the automatic updates may be grayed out. This happens due to one of the following reasons:
- You are not logged as administrator (or equivalent)
- Strategy of automatic updates is enabled
- Automatic updates (and Windows Update) access is blocked by group policy
The options available for automatic updates.
You must make some changes in the windows registry.
Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
- Click Start, run and type REGEDIT to . EXE
- Go to this location:
- In the right pane, delete the two values AUOptions and NoAutoUpdate
- Go to this location:
- In the right pane, delete the DisableWindowsUpdateAccess value
Using the Group Policy Editor - for Windows XP Professional
- Click Start, run and type gpedit.msc
- Navigate to the following location:
=> Configuration of the computer
==> Administrative templates
===> Windows components
===> Windows Update
- In the right pane, double-click Configure automatic updates and set it to not configured
- Next, go to this location:
=> User configuration
==> Administrative templates
===> Windows components
===> Windows Update
- In the right pane, set to remove access to all Windows Update features on not configured
Change how Windows installs or notifies you of updates
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Original title: Windows cannot change the password.
I'm trying to set a password on my computer with windows xp professional and everytime I try, I get a message saying: Windows cannot change the password. Please can someone help me.
With our thanks
You can follow this link & check if the problem persists:
Hope the helps of information.
I am running windows vista. I can't change the font as in windows xp. No matter if the background is dark or the police is always black... Help!
Thanks for posting the question in Microsoft Answers.
I apologise for the inconvenience.
Unfortunately, you cannot change the font color of desktop.
Because desktop wallpaper images have different colors, it is easy for the colors of unreadable fonts if they are on top of the same color in a background image to display. For example, a black font on top a dark part of the background image or a white font on a white part of a background image.
The desktop icon fonts are dynamic and show white on dark background and change in white with a shadow effect black on a light background.
In previous versions of Windows, it did not matter what color you chose to fund policies, some would still make invisible because of the background color of a desktop wallpaper. The user was constantly moving icons around the desktop computer to another colorful area where the police could be read. This was the source of a large number of complaints from users asking for a policy that was still visible, regardless of the color that was behind the police.
However, you can change the theme and see if that helps:
Change desktop theme:
Hope this information helps. Let us know if you need additional assistance. We are happy to help you.
I started Notepad as administrator and open my hosts file, made my changes, but when I try to save it I get this message: cannot create the c:\windows\system32\drivers\etc\hosts file verify that the path and the name are correct
How to save this file? Thanks for any help!
The host files are linked to the internet explore and this is why it must be very careful when you change them. And this is the reason why they were safe as to change. We have a FixIT tool to assign default host files. It's here.
http://support.Microsoft.com/kb/972034 also, here is the article that explains how to change the host files and the Lmhosts file in Windows Vista and Windows 7. You cannot change the Hosts file or the Lmhosts file in Windows Vista and Windows 7
I hope this information helps you!
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