Captivate 5.5 prohibited for different types of a quiz question slides to work properly?

Captivate 5.5 prohibited for different types of a quiz question slides to work properly?

I have a quiz that includes multiple choice questions, multiple choice with several answers, sequencing, and short answer questions. I was told in an online conversation that I had to use a default template to Captivate with a type of question only for captivate slide works correctly. The Adobe representative remotely considering my record, and discovered that the quiz button is not connected to any action, even if I created it a slide of questionnaire.

screen shot 18.png

Online chat:

Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 4 minute (s), and 0 second (s) or more because there is 1 client (s) online in front of you.

You are now chatting with 'Lea '.

Leah: Hello. Welcome to Adobe Technical Support.

Leah: I received your request. I would like to please a moment to check your account and review the details of your

request.

Leah: Please choose the option, the infinite attempts

David Lee: Yes, I had endless attempts checked. It still does not work.

Léa : Each question must have infinite attempts

David Lee: Yes, I welcomed the infinite attempts in quiz preferences, as well as with respect to each question. This particular slide is a question multiple choice with multiple correct answers. The infinite button is checked. The slide informs the user to try again, but the back and the clear button do not work, the termination of the project and the user did not click the new button.

Léa : I may have remote desktop connection help you?.

David Lee: Yes, thank you. How do I facilitate this?

Léa : http://my.adobeconnect.com/khyati/

Léa : Enter as a guest

David Lee: I'm in

Léa : Share my screen

Léa : Desktop

Léa : Please show me what slide we discuss on

David Lee: We discuss slide 18

David Lee: The current slide

Lea: I would like to see the result

Léa : Tiffany is a Captivate model?

David Lee: No, I did this. The other tab you see is called ClarkTemplate, but this isn't a model of captivate. I called model as is the format for the entire project.

Léa : Unfortunately there is no action not implemented responses to check and also that is not a default captivate quiz, I can't support this.

David Lee: Why is there no action on response to tick? It's a quiz slide

Leah: The model of clark is not a default template of Captivate.

David Lee: I'm supposed to use a default template of captivate?

Leah: Yes if you want to

David Lee: And it would work then?

Léa : He could.

David Lee: How to create a default template of captivate?

Léa : They want a multiple response quiz?

Léa : If so, please create a quiz, and you can create the quiz with the help of the help file.

David Lee: Yes, but it should also include short answers and sequencing. Am I limited to a type of question in a quiz for captivate 5.5 working properly?

Léa : Yes

David Lee: Thank you for your time.

Léa : Welcome

Léa : I closed the meeting

Léa : Please contact Adobe. Good bye.

Friendly format for this question slide!  Very cool.

One thing I want to suggest you check if you meet problems with question slides, but you have not accidentally deleted default captions that are on the slide when Captivate adds to your quiz.  For example if you have deleted or replaced the title of the question (the one that tells you that it is a true/false or multiple choice) or legends question text (the one that allows you to enter the question to which the user is supposed to reply), then you can expect to have strange problems arise.

Usually, I suggest to users that they're trying to click the little eye icon on the timeline for the quiz question so that it hides all the objects on the slide.  This icon SHOULD NOT overshadow the default Captivate captions or buttons.  He must hide captions or the items that you added to the slide when it was inserted.  If you click on this icon and you see the title of the issue or question text captions disappear, then you are snookered and need to rebuild this quiz with a new question.  You can not re - insert these specialized legends once you've deleted.  They come with question slides.  Most users of Captivate are blissfully unaware that these legends of importance both for the proper functioning of the quiz.

One last thing: some of your symptoms suggest that you have the Quiz settings > required options set too tight.  Make sure that the drop is set to optional for the highest degree of flexibility.

Tags: Adobe Captivate

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