Captivate WIN activation problems

I have an old version of captivate that years I activated. The original computer that it was loaded in is no longer exist and I want to load it into my new computer.

The phone numbers are all out of date and no longer work and he says no internet connection by trying with my original key.  I have no luck, or is it possible to continue to use this product?

thanking you in advance.

warmly

Peggy

Hi Peggy,

Thanks for posting your request. We will try our best to help you install the product on your new machine. I would ask you to contact one of our representatives. Please click the link below to contact us.

https://helpx.Adobe.com/contact.html

Best regards

Ashish

Tags: Adobe Captivate

Similar Questions

  • Win activation problem 8

    I bought windows 8 shortly after I bought a new computer and got an agreement that let me buy win8 for about $15. I installed and everything was a lot until a hardware problem and I returned this computer for an Exchange. I installed win 8, on the new computer, but after a while in the corner he now asks me to activate Windows and when I try to use my key again once he said "the activation server reported that the product key has exceeded its limit of unlocking". I bought the key and the computer a while now and then asked for help, but I didn't get any answer. I still have the receipt for the windows 8 that I bought and I really want to solve this problem for once. Big fan of your work, I don't want something as stupid as this to ruin my experience with Microsoft.

    Hello

    Thanks for posting on Microsoft Communities.

    I apologize for the inconvenience that you are with your product key.

    I need more information like:

    1. Where did you buy the product key?
    2. This is a volume license key (http://www.microsoft.com/licensing/)?
    3. How many times did you use the key to activate the Windows 8?
    4. Do you see an error code when you try to activate Windows 8?

    For more information on your product key, you can contact Microsoft customer support.

    And you can try this article for help to activate Windows:

    http://support.Microsoft.com/kb/950929

    Please answer us with more information. We will be happy to help you.

  • Windows 7 Professional activation problem

    Dear friends,

    I was using Windows XP genuine, that was already installed in my Samsung Netbook N130. Last day I have uinstalled TI then I installed windows 7 Professional.But I cannot activate because I want to upgrade to Windows 10 (I got a free offer of an authentic microsoft and it ends on July 29, to come). In my sticker netbook COST on the back... but I can't read it... because it is stained offshore. There could be the xp product key. So friends please help to activate win 7 Professional. I tried many keys... None of the dem on the dem wrkng.most shows this error code "0xc004f035 only wrkd active nd en 30 days only... but still cannot upgrade to win 10 due only activation problem.

    Please help me guys to survive of this edition...

    Looking at your taskbar also, I noticed that you are trying to hack to bypass the product activation instruments.

    You buy a genuine Windows 7 license. Free update to Windows 10 is not available for non-genuine pirated licenses.

  • CS6 offline activation problems

    Hello

    I am trying to install a number of copies of the CS6.

    Everything was fine until a laptop wouldn't play ball. I went through the offline activation process, received my response Code, complete the activation. I then clicked on "Start" and it just brought me back to the activation page. I uninstalled, re-installed using another series of WIN number and exactly the same thing happened.

    Any help in this matter would be great. I just hope that he has not exhausted several licenses.

    Thank you

    Andy

    You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

    Here are some links to help get in touch:

    http://www.Adobe.com/support/chat/ivrchat.html

    http://www.Adobe.com/support/download-install/supportinfo/

  • icloud in the iPhone activation problem 6 more

    IM someone buy iphone 6plus they don't sign Apple ID and icloud, I reset my phone and now I'm still icloud activation problem.how can I do?

    You can not. The only way is if the previous owner release form their iCloud account. If they will not do for you, it means nothing to you.

  • Activation problem after build self repair

    Just had to replace my motherboard (and, therefore, the processor and RAM). On the initial start-up after reconstruction windows said that there was significant changes to the system and required wake-up. Windows does not accept my product key. What has changed are the processor, RAM and motherboard. Hard drive is still the original that I have installed XP on to. Advice please

    The change of motherboard is which has activation problem. If you have an OEM version of Windows XP that is preinstalled, so you will not be able to activate as all OEM versions are linked to the first computer / motherboard, it is installed on. However if you have a "Full" version of the retail try then the phone activation.

    How to activate Windows XP
    http://support.Microsoft.com/kb/307890/en-us

    See the section titled: "how to activate Windows XP by phone.
    Also, make sure that you do not confuse the product key numbers and letters
    (number 8 for the letter B, etc.)

    ===================================================================

    Blank page to activate Windows in the wizard of Windows Product Activation
    http://support.Microsoft.com/kb/314935

    How to contact a Microsoft Product Activation Center:
    http://support.Microsoft.com/default.aspx/KB/950929/en=us

    Microsoft Activation centers worldwide telephone numbers:
    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for activating Volume License, but if you call, they will help you)

    The phone number is not working:
    Microsoft Wordwide contacts: http://www.microsoft.com/worldwide/default.aspx

    Once Windows activated / Genuine Advantage Notifications:
    http://www.Microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=afd45b36-3d77-4259-801c-d31a9a90cdcf
    (This tool will confirm that the copy of Windows installed on your PC is genuine and authorized)

    J W Stuart: Http://www.pagestart.com

  • Windows Vista activation problem, error: product key is already in use on another computer.

    Original title: activation problems.

    After installing Windows Vista Ultimate 64-bit on my laptop, he asks now the product key to activate windows.  He won't accept him, indicating that the product key is already used on another computer.  It is not the case! What can I do?

    Hello les1helen,

    If you get a message that the product key is already in use then the next step is to use telephone activation. See this link from my Web site: http://vistasupport.mvps.org/product_key_already_in_use.htm

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • activation problem 'product key Invalid '.

    Original title: activation problem

    I bought this laptop because I had my family vista premium installed on the computer crashed. This laptop was xp pro top, so I installed my vista on it. When I went to turn it on, it came with a message "Invalid product key". Does this mean I have to buy an another vista oem?

    Hello

    Thanks for posting the request in the Microsoft Community.

    If you receive an error indicating that your product key is not valid when installing Windows 7, it could be for the following reasons:

    a. you can did your product key. Try having to retype.

    b. you may use a product key that does not match the version of Windows Vista that is installed on your computer. Check the product key to ensure that it is for the version that you are trying to activate.

    I suggest also refer to links and check if it helps:

    Where can I find my Windows product key?

    http://Windows.Microsoft.com/en-us/Windows-Vista/where-do-I-find-my-Windows-product-key

    Get a new Windows product key

    http://Windows.Microsoft.com/en-us/Windows-Vista/get-a-new-Windows-product-key

    Activating Windows: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/activating-Windows-frequently-asked-questions

    Let us know if it helps.

    Thank you.

  • Windows vista activation problem product ID and Java (0xc0000005) fatal error after installation of windows vista format.

    Original title: try to put wrong question ID problem!

    Due to problems of Java, I formatted and made a new installation.  My Vista Home Premium says its active.  When I try to put my product id was not found. When I try to leave microsoft to find that they can't pick up my computer and I can't enter by hand, he said its incorrect.   When I try to ask online chat, I cut that they deal with activation problems.  It is activated, I can't get the Web site recognize my product id, so I can post for help?  The world is - that sound familiar at all?

    I have fatal routine Java errors when I play a game Runescape.  I'd appreciate any help anyone could give me. Thank you

    A fatal error has been detected by Java runtime environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x6d884dca, pid = 3032, tid = 2976
    #
    # Version JRE: 6.0_30 - b12
    # Java VM: Java hotspot Client VM (20, 5 - b03 in mixed mode, sharing windows - x 86)
    # Problematic frame:
    # V [jvm.dll + 0x94dca]
    #
    # If you want to submit a bug report, please visit:
    # http://java.sun.com/webapps/bugreport/crash.jsp
    #

    Hi Verisetti,

    Have you installed security software after formatting windows?

    If so, you can uninstall the security software temporarily and check if you receive the access violation error.

    If the uninstallation of security software solves the problem, you may need to configure the settings of the software of safety accordingly. Please contact the software vendor for assistance in this regard.

    Note: Make sure that you install the security software after the trial.

    What about Windows vista product ID, you can try to validate Windows and check if it helps.

    For more information, see the following articles:

    What is the validation, and how does it work?

    Genuine Windows: Frequently asked questions

  • Activation problem occurs when I use Win7 via VMWare.

    Hello guys,.

    I use a Win7 Ultimate installed on my macbook through bootcamp. It is enabled and works well. However, the activation problem occurs when I use Win7 via VMWare. A solution that keeps popping up is to use the phone activation and wait for the representative of the other side to help.
    I am currently in Cambodia, and they have not MSFT representatives here to answer. I'm calling them (the Singapore not. and the Viet Nam not.) with my Skype credits, but I am unable to connect.
    Please advice!
    Thanks in advance!

    Original title: activation issues

    Hello

    I suggest you choose the near by countries and by calls to this phone number. If you do not have representatives MSFT, and then try another nearest selection of countries and calls for a number.

    How to contact a Microsoft Product Activation Center by phone

    http://support.Microsoft.com/kb/950929

    Come back and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

  • New computer Windows 8. 64-bit activation problems error code 0 x 80070424

    When I started the computer I followed all the instructions, I registered online. After a few weeks the activation problem started. Whenever I'm on now it says I need to activate Windows

    Can not activate now try more later or contact Microsoft Support.

    It is Windows 8. 64 bit. When I go to control panel > system and security > Action Center, I get this message.

    Windows is activated,

    See details of Activation,

    No Product Information

    Activate

    Then I get error code 0 x 80070424

    Please help me.

    Barbara

    Yes, it will work on a desktop computer

    To locate the product key that is built into the bios on Windows 8, use the key Finder Windows

    http://www.Winkeyfinder.com/download

  • With several user accounts activation problems

    I'm activation problems on my iMac family. I have subscription CC photography that I use on my Mac work, and my wife has the full subscription of CC, she uses on his mac to work. We now have an iMac shared with accounts of different users for each of us. We continue however, getting errors with creative sign-in cloud. It seems that the inscription to CC on my mac account sign my wife out and vice versa. If we try to connect to CC on both accounts Mac with the same user Adobe CC, CC sees each account two separate computers and we have exceeded the activation limit. Any advice?

    As far as I know, you can't have two activations open at the same time on a single computer... you MUST sign for it to connect and vice versa to be able to use your account

  • Adobe captivate 8 installation problem

    I am using windows 7 ultimate. I installed adobe captivate, without any problem, a week ago. but this time I can not install. I have all the windows at the same time set up

    (1) is that captivate problem?

    (or)

    (2) what windows problem? while I have to contact windows support

    okk.jpg

    Hello

    Thank you for sharing the update

    Please right-click on the icon of Captivate and then run it as administrator.

    We can also try to reset the preferences for 8 Captivate and then see if it works

    To reset please rename the folder 8.0 Captivate 8_old Captivate the location below

    \AppData\Local\Adobe\Captivate C:\Users\[user name] 8.0.

    As I see that your version of Captivate is not updated, you can download and install the patch using the link below.

    Adobe - Adobe Captivate Support Center: downloads

    Concerning

    Himanshu

  • My Creative Suite Premium product activation problem

    Hello

    I bought my software a long time ago I had my company and I saved it with an address at that time...

    Today I have the address but one account to another address...

    I can't do anything because it tell me that the serial number is already registered, but I can't remember where...

    I don't know what to do...

    Kind regards

    Stephane BALDI

    You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

    Here is a link to a page with options to help make contact:

    http://www.Adobe.com/support/download-install/supportinfo/

  • Win 7 activation problem

    Location:

    I have a Win 7 license professional I received, University site Microsoft Dreamspark, a few years ago. I downloaded the ISO, he engraved on a DVD and installed using the license on a Toshiba Satellite laptop. Everything worked well until the end of last month, when I started having windows pop up stating that my copy of Windows was not authentic. A check with the Panel of the system said that, Yes, he thought that my license was not activated; an attempt to validate the license indicated again that the license was not valid... but then another control with system showed the small "Genuine Microsoft" blue badge was back, and the pop up went away... until a few days later, when she came back. And he went away again. And came back. And I called Support (or not) of Microsoft, who told me that the license key, I had was for Windows 7 Enterprise. It was more interesting, given that I had printed out my receipt to Dreamspark to PDF and was looking directly at the PDF file (which is how I knew what was the license key) and PDF certainly showed Windows 7 Professional, no business, and the System applet also shows Windows 7 Professional, Enterprise, not. Given that:

    1 it worked under Win 7 Pro for literally years

    2 I don't have the little thing to win 10 invite in the taskbar

    3 the problem doesn't appear when the small win 10 invite thingie would have been installed

    4 I have not changed my system, nor that I gave my license key

    I suspect that someone at Microsoft has upgraded all "volume license" licenses, including licenses Windows 7 Pro from Dreamspark for Win 7 Enterprise as part of the prospect of winning 10.

    How can I get Microsoft to admit that it is Windows 7 Pro, no Win 7 Ent? The Toshiba is an old L305 Satellite with 3 GB of RAM and will never become win 10. Never. I don't want to on this computer. I don't want to continue to be able to use Windows 7 without problem. It comes with Vista, and without any OS installation media, so it would be difficult to return to the expedition at this late date operating system. And I want to win 8 on this machine. And I'm not going to purchase a new license just because Microsoft screwed up and refuses to fix it. Assuming, that is, that I could get a Win 7 license at this late date.

    (1) the facility is NOT a volume - and no NOT business license.

    (2) it is completely authentic, but it's a fairly common problem.

    When was the last time you were able to update?

    This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

    Intel rapid storage driver installation

    try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the download of iata_enu.exe)

    Once complete, please restart twice, then after another MGADiag report.

Maybe you are looking for

  • BlackBerry Smartphones how reload BB MAPS

    I have a BB storm II, and after having a software updagrade my maps is no longer the case showing. So I decided to download from blackberry.com/maps.  Once the download is complete for Blackberry maps Installer (and this adds ons under applications,

  • Viewer event with language pack language

    Hello. I have a Server 2008 English and a Windows Seven with the French language pack.Locale system is set to English, while the interface is set to French. The events in the event viewer are displayed in French and transmitted in french through Snar

  • Acrobat 9 cannot create the document

    My acrobat can do is no longer a pdf file.See below errorHave changed the settings in Distiller to make sure it points to the font files SEE below errorAnyone have any ideas?Thank youColin%% [ProductName: Distiller] %.Not found Calibri, using Courier

  • To access Illustrator assets in Adobe Draw.

    In Adobe draw, I can't access Active added to my library in illustrator.Assets, I added to my library and they are present in the library panel, but the I opened the library even in Adobe Draw I don't see things that I captured via Adobe Capture.  I

  • Install PeopleTools 8,53 Linux question: Windows Client and server Linux

    People,Hello. I install PeopleTools 8,53 Internet Architecture. Database server is Dabase Oracle 11 GR 1 material. Operating system is Oracle Linux 5. I installed successfully JDK7, WebLogic Tuxedo 11 GR 1 material and PeopleTools 8,53 10.3.6, in Ora