Dialog box fonts / sizing broken, can't see the options

Hi all

I'll insert two images to illustrate a problem with Adobe Reader on Windows 7 Pro (updated). The same problem occurs in 10, XI and DC.

adobe-reader-broken-1.png

adobe-reader-broken-2.png

The first menu is to print the Second Edition - Preferences. Sometimes the police are ridiculously high and it is not possible to scroll sideways to see what I do, sometimes the police is only a black pixel by character.

I uninstalled, remove entries from registry under HKEY_CURRENT_USER\Software\Adobe\ < program names concerned here > reinstalled; no help.

I tried to reset the toolbars, but the dialogue is broken in the same way and does not solve the problem.

I have read some threads with similar problem as Impossible to resize too large print dialog box , but haven't found a solution.

Anyone hazard a guess as to how to solve this problem?

Best regards

--

Dogo

Hi dogo42,

Try the troubleshooting steps in this document KB empty dialog boxes or missing GUI text.

Let me know how it goes.

Kind regards
Nicos

Tags: Acrobat

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