disappearance of menu bar

The "menu bar" disappears including the close X button in the upper right.

I tried pressing F9, but it is only temporary. After closing the problem persists.


System:

Windows 7

Version of Adobe reader XI (11.0.10)

This is the version that is causing the problem; you need to update to the latest version 15.0.2.361: http://www.kaspersky.com/product-updates

Tags: Acrobat

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