Flash integrated into Facebook videos do not appear when played

My computer is running Windows 7 Home Premium 64 bit, Internet Explorer 11 and Adobe Flash Player 14.0.0.145. I have Microsoft Security Essentials and a copy on Malwarebytes Anti-Malware to protect me against viruses and malware, and my IT Department confirms that there is no malware infection plays a role here.

However, I feel something weird and very frustrating reading all Adobe Flash videos that are embedded inside Facebook.com, including those that are shared from YouTube. Opening of the same YouTube video on YouTube.com does not produce the same behavior - videos YouTube ALWAYS play well on YouTube.com (whether embedded or full-screen), but NEVER play fine when they are integrated within a Facebook post.

NOTE: The same videos work EXACTLY as PLANNED for Firefox and Google Chrome, so this seems to be a problem specific to IE. It started at the time where I was running IE10 and continued to IE11 wire.

Here is what is happening in the two Internet Explorer 10 and 11:

  1. In my Facebook News feed, I search for a video I want to watch. Before pressing Play, I still see a shot of the video with the play icon transposed on the top of the image.
  2. I click on the play icon to play the video in embedded mode of Facebook (where I can see the other news messages above and below the video).
  3. The image disappears and turns white (no borders, just white). Along the bottom edge of the video is a bar containing the play/pause, volume, maximize buttons etc. Behind these buttons, I can see a view faded still - moving on the lower edge of the video, but the rest of the video area is completely white.
  4. I hear audio that plays, even if I can't see one frame other than the lower edge, that I have just described.
  5. If I click the maximize button on the lower right part of the video, the clip opens to fill the screen and all of a sudden, the video image appears and runs as expected.
  6. If I press ESC to exit the view to enlarge it, returns to the screen (with the video back to the context of RSS) Facebook integrated, but the image turns white again just as in step 3, with audio that plays again as in step 4.
  7. Make a right-click on the offending video brings up a menu drop-down indicating that the video is to use Adobe Flash Player 14.0.0.145.

Other videos shared on Facebook, like those of vimeo.com, play without any problem in the Facebook.com even news from view, regardless of whether they are built-in or mode full screen. Only the videos using Adobe Flash Player seem to be affected here.

I tried the following:

  • Uninstalled Adobe Flash Player. Reset. Open Facebook.com, you can find the video in the news feed, which indicates that the Adobe Flash must be installed. Click on the link provided and install Adobe Flash on adobe.com. Return to the video in my RSS on facebook.com and click play. Same behavior such as described above - no change.
  • Addition of facebook.com and youtube.com to my list of Trusted Sites. No change.
  • Addition of facebook.com and youtube.com to view Internet Explorer compatibility, you exit all instances of the browser, has reopened. No change.
  • Checked for unusual browser - nothing found extensions.
  • Cleared web cache, deleted cookies, resets the browsers to default and no advanced - settings default settings unchanged
  • Updates of Windows - all upgrades are underway.
  • Ran full scans with Malwarebytes and Microsoft Security Essentials. No malware or the problems detected. No problem found with roguekiller, adwcleaner and other related malware either tools.

Any suggestions for me here? I really just click Play to see the video, as anyone can. FYI, all the other computers (Vista, Windows 7 and Windows 8) on my network play these same videos and IE9, IE10, IE11 without the problems I am having with this one. Of course, I'd appreciate any help you can offer!

This not the time.  It is not ideal, but you have two options to work, which is better than nothing.

In all likelihood, content providers will have to change the code to meet IE11 and superior.  I spent a lot of time this week examine some technical tips that we put together for the developers, but the long and less, is that IE wants developers to stop writing the code that handles the IE differently from other browsers.

IE has a history of not working exactly as the other browsers, and for a variety of reasons (including how JavaScript and Flash communicate with each other), the developers as normal practice wrote a lot of code to deal specifically with these quirks in Internet Explorer.

Out of this impossible situation where they want the markup to be the same for all browsers, but having all this code specifically targeted on the IE due the long legacy to be problematic for web developers, IE masquerades as something else and disables features such as conditional comments that target IE code.

The net result is that a lot of things is broken in IE11.  We work closely with Microsoft to be good partners and to help in this transition with some technical modifications on our end, but developers will have to change their code and/or update the underlying libraries everywhere on the web.  This will not happen from one day to the next.  Large suppliers of content with more resources will likely exceed the speed of small sites with less developers, but it will be months or years before it shakes.

Tags: Flash Player

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