Help, my Acrobat 7.0 standard does not open, "plug-in failed to initialize" can anyone help?
Hi everyone, im really stuck and not too well with all the stuff of tec. My Acrobat 7.0 standard has been working very well for a few years and studdently over the weekend, it does not open and gives me the followig error:
"There was an error while loading the plug-in 'updater.api". the plug-in failed to initialize. "
Anyone know of any solution to this problem? I could uninstall and reiatall or y at - it an easier way? Apparently although I said 500USD for the product, there is no support available on the phone unless I'm updating so Im at a dead end.
Any help would be accepted greathfully.
Thanks for listening
Ciara
You can find that acrobat listed in the Add/Remove programs (different name with Win7) in Control Panel. If so, then try the repair from there. I'm assuming that since you said that it does not open, you do not open simply by double clicking on a PDF file. If I'm wrong, then just try to open Acrobat menu programs.
Also, you say AA 7.0. There are updates via AA 7.1.4. It is generally wise to update the program to the latest version, or at least in the initial version of 7.0. Many bugs have been fixed in the first place and these latest updates are usually to plug the security holes that have developed. You can try to update to 7.1.0 in the Help menu. Each after that you may need to download Adobe > downloads. In this case, install them all after your current version in the order. Download site patches are not cumulative and must be installed in the order.
Tags: Acrobat
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