Help please! I can't open Skype and it blocks and then make my computer restart

Hello!

I don't know what to do. I still have the same problem. When I try to run Skype, this plant in the blue screen and restarts automatically. In order to solve this problem, I formatted my laptop, but I still have the same problem.

I hope you can help me.

Thank you

The problem is caused by the webcam HP HD Webcam [ch].

Open the Manager of Windows devices-> imaging devices. Disable it this webcam Webcam HP HD [ch].

In addition, open the control panel-> programs & features. Uninstall all related to Cyberlink YouCam software.

Restart your laptop and try now to start Skype.

Tags: Skype

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