How can I turn off when the deactivate tab is grayed out.

I am trying to disable installation of CS6 on a PC running windows 7.  The product has been activated with the activate offline method.  The tab under help disable is grayed out, but the product is activated.  The PC is now connected to the internet.  How should I proceed?

Contact technical support by chat...

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe Licensing

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