How recent changes to subscription?
I'm trying to export subscriptions contact (i.e., this contact is subscribed to, or unsubscribed, a group of email) to a database. Using filters/segments of contact, I can put everyone who has subscribed or without subscription from this moment, but it would be an ongoing process and so I try just export changes every day to reduce the volume of data, I would need to deal with every day. Because I have 2 specific related questions below, but other suggestions about how it is much appreciated!
1 in a contact filter, what does the do ' in the last days N ' in the filter "subscribed groups? (Screenshot below.) This gives me all those who have subscribed at any time in the last N days (but they may or may not be subscribers now)? Or it gives me everybody who is subscribed from this time and the status of the subscription is spent in the last N days? I tried testing this point, but did not get anywhere because of my second question below.
2. what updates the "Last modified" field in the 'Préférences' tab on the contact details screen? (Screenshot below.) We just started to use Eloqua a few months ago, but there is a date of last modification 27/05/2011. In addition, the last modified date does not change when I set the status (for example, subscribe the contact to a group of e-mail).
We use the E10.
Thanks in advance for any help!
Hi Josh,.
To answer your first question , I ran a quick test:
- Firstly I have unsubscribed from a group of e-mail
- then I built a segment that included a filter for all users who no subscription to the group by e-mail within days ago
- result: no surprise - my name appeared in the segment
- I then resubscribed myself
- updated the segment
- result: my name was more
That tells me that the filter "in the last days N ' looks like for users who opted out at the last day of N AND which are currently unsubscribed
The second question is easy: that date represents the date on which the e-mail group has been updated. It is not intuitive and I heard that Eloqua will finally remove it from this view.
Hope that helps!
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