I am angry and disappointed in the Canon. I need help. ix6820

Just got my ix6820 so I could print the newsletter 11 x 17 my Mac. There is no mac os x software or drivers in the box or on the canon Web site. There are drivers for the ix6520 and the ix7000 but not the ix6820 so I can not get the printer installed on my iMac. I then proceeded to open windows on the parallel to try to install it there just to try to find a workaround and be able to use the printer. No luck. The software would not install without error message. Then I go back to the site Web of guns for windows drivers and there is none for this printer and windows. Again, I found the drivers for the other two printers for windows, but not the ix6820.

Of course the gun isn't a big enough company to have technical support open on weekends I guess which is ridiculous for me, so I have to wait until Monday.

If anyone can guide me through the installation for my mac os x or point me in the right direction, I would be really grateful.

Here's what we understood. The printer is new and has not been published officially Canon again. They were delivered to stores and shops have begun to sell them before they were supposed to. Once I got through a CSR, he had me go to the replacement site guns were all the drivers and software.

Tags: Canon Printer

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