I get the error message: 16 trying to open Adobe Acrobat Pro XI

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  N ° 1)

  1) click the icon of the Apple menu and select System Preferences, and then click Network.

  (2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).

  (3) then click on the Advanced button, then click proxies.

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  (5) then click on the Apply Now button.

  Then try to reinstall Adobe Creative cloud,

  Always the same?

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it opens the etc folder, please search for the file named ""host " and copy the same office screen.it"

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

  
  

  
  

  
  

  
  

  
  

  
  

  ------------------------------------------------------------------------------------------ -
  

  No entry to Adobe? You can follow the procedure below:

  -----------------------------------------------------------------------------------------
  

  Please follow the steps below:

  N ° 1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  
  

  
  

  Step 2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  
  

  Step 3)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe

  Open file Adobe and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

  
  

  Step 5)

  
  

  
  

  Click on the link below and open Photoshop Elements download link.

  Do not close the page, just keep it open.

  Download Photoshop Elements products | 10, 11, 12, 13

  Click on the link and download file DMG cloud creative Installer directly below and install Adobe Creative Cloud app:

  http://trials2.Adobe.com/AdobeProducts/KCCC/1/OSX10/ACCCx3_0_0_74.dmg

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  Hi wdriver,

  It seems that for some unknown reason the authorization in the licensing folder is deleted. Please try to start one of the applications by right click and select run as administrator, it should solve the problem by doing this.

  Please let us know if it helps.

  Kind regards

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