I just upgraded to Acrobat Reader DC and I am unable to take a snapshot of a PDF and paste it on another PDF file

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• I've just upgraded to Adobe reader DC and now I can't save PDFs. really really frustrated. Says that it cannot connect to a DDE server.

  I've just upgraded to Adobe reader DC and now I can't save PDFs. really really frustrated. Says that it cannot connect to a DDE server.

  In previous versions of reader, a small change in the Windows registry fixed this problem.  I don't know if this still works for CD player, but it is interesting to try: download, unzip, then run the registry script from https://files.acrobat.com/a/preview/aa605eb3-5973-4cab-85d0-dea22fb92680

  It will make the following change to the registry:

  Windows Registry Editor Version 5.00

  [HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application]

  @="AcroViewR10"

• Comment charger Acrobat reader DC in Add-ons pour that the browser can display a PDF file?

  I can't view a PDF of an administration in line with the browser window. Acrobat DC is not in the add-ins.

  Hi francoisp84187780,

  To view the PDF in the browser, please follow the steps mentioned in the link of the KB doc:

  https://helpx.Adobe.com/Acrobat/using/display-PDF-in-browser.html

  Hope that helps.

  Kind regards

  Ana Maria

• I just paid to upgrade my acrobat reader, but it will not convert into Word because it is more than 100 MB. Just lost an hour of signing up and looking for help contact. How to cancel it without you guys give money for misleading me about your product? T

  I just paid to upgrade my acrobat reader, but it will not convert into Word because it is more than 100 MB. Just lost an hour of signing up and looking for help contact. How to cancel it without you guys give money for misleading me about your product? Thank you!

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

  You will need Acrobat to convert files > 100 MB.

  [subject moved to cloud Document PDF Services forum]

• Accidentally, I saved a PDF file in the cloud and can't be deleted from there. Help, please. I've upgraded to Adobe Acrobat Reader DC and it does not allow me to save the scans on my computer.

  Accidentally, I saved a PDF file in the cloud and can't be deleted from there. Help, please. I've upgraded to Adobe Acrobat Reader DC and it does not allow me to save the scans on my computer.

  Or simply open CD player

  Go to the Home tab then Document Cloud

  Click on the PDF file to be removed

  Click on remove in the top

• I just installed Adobe Acrobat Reader DC on my Windows 7 computer and can't download a PDF from a government site. I was able to download the pdf of the year last of this site without any problems.

  I just installed Adobe Acrobat Reader DC on my Windows 7 computer and can't download a PDF from a government site. I was able to download the pdf of the year last of this site without any problems. How can I handle this?

  The PDF Viewer for Firefox supports not only this type of form PDF (XFA) or any PDF form really. You must download the file and open it in Acrobat or Adobe Reader, and it will work. You can download the PDF file right click on this link and selecting "save target as".

• I just reinstalled Adobe Acrobat X 1 and I can't save files PDF that is sent to me. I just get "this document cannot be saved. There is a problem reading this document (21)"and then when I click OK I get 'not enough for the image' help!

  I just reinstalled Adobe Acrobat X 1 and I can't save files PDF that is sent to me. I just get "this document cannot be saved. There is a problem reading this document (21)"and then when I click OK I get 'not enough for the image' help!

  More information on this issue can be found here:

  https://forums.Adobe.com/thread/1672655

  A "quick" fix that worked for me was to uninstall Adobe... and download Adobe Reader 11.0 installation base.

  Then download each individual updates and run them sequentially.

  I installed back to the last update of security which is version 08 and were able to register under normal operations.

  You will need to disable the automatic updates to keep up with the 08 version, until Adobe fixes this problem in a future release.

  http://www.Adobe.com/support/downloads/product.jsp?product=10&platform=Windows

  Adobe Reader 11.0 - installer multilingual (MUI) AdbeRdr11000_mui_Std

  Adobe Reader 11.0.01 update - installer multilingual (MUI) AdbeRdrUpd11001_MUI.msp

  Adobe Reader 11.0.02 update - all languages AdbeRdrSecUpd11002.msp

  Adobe Reader 11.0.03 update - installer multilingual (MUI) AdbeRdrUpd11003_MUI.msp

  Adobe Reader 11.0.04 update - installer multilingual (MUI) AdbeRdrUpd11004_MUI.msp

  Adobe Reader 11.0.05 - all languages AdbeRdrSecUpd11005.msp security update

  Adobe Reader 11.0.06 update - installer multilingual (MUI) AdbeRdrUpd11006_MUI.msp

  Adobe Reader 11.0.07 update - installer multilingual (MUI) AdbeRdrUpd11007_MUI.msp

  Adobe Reader 11.0.08 - all languages AdbeRdrSecUpd11008.msp security update

• I just upgraded to Acrobat XI and found that my personalized STAMPS are missing.

  I just upgraded to Acrobat XI and found that my personalized STAMPS are missing. Anyone know how to pull in the latest version?

  Macintosh.

  Thank you

  There should be a folder in your old version, where the stamps. You would simply copy these stamps on toward the new folder (of course I am assuming that the stamp file has not been deleted with the update - I hope not). For AA9, this seems to be the location: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annotations\Stamps\ENU

• I just upgraded to FF 3 FF9 and in the process lost my 'New tab' button, and there isn't one in the view > customization window. So, how manually open a new tab in FF9?

  Question
  I just upgraded to FF 3 FF9 and in the process lost my 'New tab' button, and there isn't one in the view > customization window. So, how manually open a new tab in FF9?

  To open the window to customize the toolbar, do one of the following:

  • Firefox button > Options > toolbars
  • Press ALT or F10 to temporarily show the Menu bar and choose from there (view > toolbars > customize)
  • Hold DOWN the ALT key while pressing the VTC keyboard letters

  See-> https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36

  Regarding the new button tab, you see the end a '+' after the last tab or the right of the tab bar? This is the icon of the new tab.

  • CTRL + T will open a new tab

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Plugin check-> http://www.mozilla.org/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
  • Next generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• I just bought Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sofwear is not updated, I have OSX 10.7.5 and need 10.9 or higher. Ive tried to update the software, but I get a message tht its upto date

  I just purchased Adobe Acrobat Pro Student and Teacher Edition CD and tried to install it but I get a message that my sweet! wear is not up to date, I have OSX 10.7.5 and need 10.9 or higher. I tried to update the software, but I get a message that it is up-to-date.

  Have you tried to upgrade the operating system? If so, then is there an error message you get when installing? Please share.

  You can check: https://helpx.adobe.com/acrobat/system-requirements.html

  Error message: it is so far: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Concerning

  Stéphane

• I upgraded to Acrobat Reader Acrobat Reader DC.  I can save is no longer a PDF file.  I can open is more pdfs through IE11.  IE 11 crashes when I try to open a pdf file.  I can preview is no longer a PDF file in Windows Explorer or Outlook 2013.  Outlook

  I upgraded to Acrobat Reader Acrobat Reader DC.  I can save is no longer a PDF file.  I can open is more pdfs through IE11.  IE 11 crashes when I try to open a pdf file.  I can preview is no longer a PDF file in Windows Explorer or Outlook 2013.  Outlook Express crashes and had to be reinstalled once since I installed AA DC.  I tried deleting and reinstalling DC, reset internet IE11 options by default and am running Windows 7.

  Hi paulgriggs1960,

  Uninstall Acrobat Reader DC using tool cleaning Download Adobe Reader and Acrobat tool - Adobe Labs

  Then install Reader using this link: Adobe - Adobe Acrobat Reader DC Distribution and check if it solves your problem.

  Let us know if problem still persists.

  Kind regards

  Meenakshi

• I upgraded to Acrobat reader DC but unfortunately the file he created is too large to send as an attachment, how can I reduce the size?

  I recently upgraded to Acrobat reader DC, my operating system is windows 7, I have produced a file that I send as attachment, unfortunately the size is too large to send, how do I optimize the file in Acrobat reader, the option does not seem to be available.

  Hi mavisp97650958,

  There are two ways to reduce the size of the page: -.

  (1) optimize PDF Acrobat Help. Optimization of PDF files

  (2) Split the PDF split a PDF | Adobe Acrobat DC tutorials

  And both the option will work with the application Acrobat products download Adobe Acrobat | Standard, Pro | DC, XI, X, and not with free CD player.

  However, you can use the option Send & follow-up to send big PDF files Acrobat help. Send and track large files online using Acrobat Reader DC.

  Kind regards
  Nicos

• I would like to pay once for the whole year for the upgrade to Acrobat Reader.

  I don't want to pay per month.  How to make a payment of time for the upgrade to Acrobat Reader?

  Richard

  Yes, I saw that too.  I called and they said that a subscription for one year for Adobe Acrobat Pro is $179,88.  (This happens to be $14.99 X 12).  They could take my order over the phone, but were not sure that this price is available on the web.

  So that's the answer!

• Just upgraded to 42.0 Firefox and background color setting doesn't work anymore - an empty window is always white.

  I just upgraded to Firefox 42.0 and, unlike previous versions, the setting of background color in 'Content' no longer works. In the settings page, the indicator 'Background colour' changes the color I choose (not white) in the choice of color theme, but each time I open an empty window background color is always white. Then, when I return to the Setup page to verify that the indicator still shows the color that I chose. And I have check the box 'Use the system color' or not there are tick, the result remains the same: the background color of an empty window is always white.

  It is a problem I've never met before. I would like to know why.

  Thanks for any help.

  You can make only one rule:

  @-moz-document url(about:blank), url(about:newtab){ html,body {background-color: #ccc !important } }

• I just upgraded to FireFox 22.0, and now I get a Javascript error (error: illegal operation on the prototype of a WrappedNative object). What can I do?

  I just upgraded to FireFox 22.0 and am now a bunch of Javascript error windows when I try to sue for Gmail. The error message is: error: illegal operation on the object prototype WrappedNative

  'Disable your modules and add one by one (each requiring a reboot). If you have some sort of add-on downloader, this can be in conflict with your java/web browser. Hope this helps.'