In the order management replacement items

We have several products that we run out of stock on. However, we also has substitute products that we want to use in its place.

So, when someone orders A section and we are out of stock, we want to fill that order with point B or point C. All three elements are identical substitutes.

Is this possible? I see references to the relationship of the element, but that does not substitute for the element.

Can someone please help with this situation? We run 11.5.10.2

Published by: user9343463 on March 25, 2010 07:11

Hello
After having defined the relationship of the element, you should be able to do the substitution of the customer order entry screen.
When you enter an order as on article A, you must click on the "Related Articles" button for a chosen element you want to use instead of the article. This must be done until the order is booked.
Do you not see replace the items in the 'useful links' pop - up?
J.

Tags: Oracle Applications

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