Is it possible to send a notification by e-mail to one person in particular, if a certain field is filled?

I have a form with the following fields: first name, name, address, and phone number by email. There is a note on the contacts form fill in the phone number field if they would like a call from a representative. Is it possible to configure a step to send a notification by e-mail only to the instance that the phone number field has a value?

Thank you!

Rebecca

Hi Rebecca,.

Yes it is possible through the stages of processing of forms.

In your approach to treatment to "Send the email of Notification" at the bottom, click the yellow exclamation icon that says "Conditional" in the lower part for "this treatment step runs...." »

In the next screen, click the form field tab and then choose your phone number field in the menu drop-down. Then you can put an asterisk (*) in the criteria field to subordinate the step as long as there is a value in the phone number field. (Alternatively, you can change "are" to "is not" at the top of this screen and remove the asterisk to make the step executes every time that it is not empty).

I hope this helps!

Kim

Tags: Marketers

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