Model of Sony BRAVIA KDL 42W700B cannot view photos and videos of the external USB hard drive!

Hey Sony,

I recently bought the SONY BRAVIA KDL-42W700B model (http://www.sony.co.in/product/kdl-42w700b).

The TV is recently launched by Sony, which made me buy this model.

But the first day itself, I came across a problem with this model. I wanted to see some of my photos and videos, so I plugged my external USB drive (320 GB). I discovered this, he can not display my photos and videos in the directory view. He picked up any random photo/video to display from the hard drive.  In the thumbnail view, I could see of 27 items which were taken at random on the hard drive, and every time I connect it to the TV, I see some photos/videos at random that did not exist on the hard drive.

Among the Options, button, tried to switch to view folders, but it also did not help. Only a few cases were projected, and that too not in any order, a few files randomly were chosen who have entered.

Contacted the people at the showroom where I bought this TV and discovered that the problem was with this model ONLY. This model was taking too long (waiting at least a half hour load the photos and still did not get the pictures/videos in a correct view). They tested on various models (KDL-32W700B, KLV-40R452A, KDL-50W800B) and all these models supported the correct view and order, and he was also able to load the external hard drive fast enough.

Apart from this, the bluetooth pairing happens not on this model. It seems that there is a serious problem with this model.

In addition, contacted the people from sony who came to the demonstration and installation of the TV. Giving random answers to format the hard drive!

Could you please help me on this? It seems that this model of Sony is defective.

Hi arjun1610!

Tags: Sony TV

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