My colleagues can not open my files XD. 'Document type not valid.' error.
I get an error similar to
, except that it is not serious what I name it or put the file, it works fine for me. The problem is that colleagues regularly get this error trying to open the files that I hit. We all have all the updates, uninstalled and reinstalled, the works. My colleague even sent me a file XD which worked well for him, and then I opened, brought no change, saved and sent again and it no longer works. What's still happening?Thank you!
What version of Adobe XD you have, and what version of Adobe XD your collaborator were they? If you are still on version "Preview 3", you can see this error message when you try to open a file created in the most recent version "Preview 4". (In the future, you will see a clearer error message in this situation).
If you are on an older version, I encourage you to upgrade to extract 4 - which was released a week ago – and see if that helps.
If this isn't the case, please let us know and we can try to dig what else might happen.
Tags: Adobe XD
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