Problem installing Webroot for MSN (part of the Internet software of MSN Premium subscription) "error 5: access is denied" and "Setup could not create the directory"C:; Program Files/Webroot/security /...

Original title: problem installing Webroot for MSN (part of the Internet software of MSN Premium subscription)

Try installing Webroot to MSN but when I run the installer, I get "error 5: access is denied" and "Setup could not create the directory"C:; Program Files/Webroot/security/current/plugins/antimalware/Backup ". OS is XP with Service Pack 3. I tried to delete my existing Webroot program and turning to the bottom/off other security options... Any suggestions? Thank you.

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Thanks for the reply. I was able to finally get the new Webroot program to install after running a Microsoft Fix affecting the directory uninstall the old prgm Webroot and meets a new error code (1603), which led me to this site to permissions Grant full control to the SYSTEM account.

http://support.Microsoft.com/kb/834484

Tags: Windows

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