Problems of the SOUL

Similar Questions

• Guys have a problem with the Panel, whenever I have open application in there, says Windows cannot find rundll32.exe I can do...?

  I tried the following things...
  Tried the expand command given in your site... nothing happened... a cmd windows opened and closed...
  Then, I tried to expand the file to another drive and tried to copy in the system32 folder... Access denied.
  I tried to use the command line to copy the file into the sytem32 folder... problem of the soul again. Access denied...
  I found a copy in the file $ $ntservicepackinstall or the Dllcache folder...
  Then I tried the repair option by using the... used xp CD and tried to unzip the file in the system32 folder, nothing happened...
  I started with a linux distribution, tried copying the file...
  Miracle I found it in the system32 folder...
  So I rebooted using Windows XP and searched for the file but I can't find...
  Help me please...
  I'm just a learner...

  It's me aruldd...
  It is myself...
  It was due to a software called 'lock folder xp', just now uninstalled, rebooted and wow the pc works fine...
  Thank you...
  Kind regards
  Aruldd

• Problem with the audio sampling during export

  I'm having a problem with my audio sampling rate. For some reason, it is set at 8 khz by default when I export. It wasn't a problem until the last update (2 weeks ago). I'll try and give all the info I can to the front. I also tried customer support... which was a nightmare.

  OK, the question that I address is that when exporting audio sampling rate is 8 kHz by default. Which to my knowledge has NO relevant use what so ever. Even when I set the file format to the h.264 format, he insists on the reset to 8 kHz. Even if I manually set all look rendering queue and click on output module again once it back the sampling frequency to 8 khz automatically of changes that I need to set it again. Why can it not only be fixed to 48000 like all other adobe products is and as it was two weeks ago. Does anyone have an answer?

  This problem is resolved by update fixes after effects CC (12.2.1), which is now available:

  http://Adobe.LY/AE_CC_1221

  Note the part at the end of this page on a crucial update for the creative cloud desktop application, which addresses serious problems with the SOUL, first Pro and After Effects.

• Upper half of the window of the SOUL is empty - Windows 10 problem

  I just upgraded my Dell Inspiron from 8.1 Windows of Windows 10. When I run the SOUL, I don't see input/output preview windows in the top half of the window to the SOUL. The preview checkboxes are inadmissible. I test my webcam and it works fine. The settings at the bottom of the screen are recognizing my webcam.

  Any ideas on how to solve this problem before that I'm going back to Windows 8? Thank you!

  Thanks for responding. Turns out be a crazy mistake. I just had to click on the arrow next to the encoding Options in the centre-left of the window.

• Problem of Premiere Pro update and bug of the SOUL

  After I renamed the files and e mptying media in preferences Cache database I thought everything was working, it's up to what I exported my project for updating Adobe media encoder. There was no audio playback from the rendered file and my Canon 5 d clips were absent are not acvhd. It is a multi-cam project and the audio that was used was the acvhd clips. Pretty weird... So I tried to export the project from first to work around the TEA and it worked perfectly.

  In the SOUL, please go to Preferences > general and uncheck import sequences in native mode. Then export the sequence from Premiere Pro to SOUL and see if the problem persists.

  If this change solves the problem, then we are interested in a copy of the project, if possible, to test.

• Problems with the product key

  I have a mac book pro which has a partition with windows 7 pro (I SOUL, in the way that you need to restore the computer whenever you need to use the window). I installed fusion 3 for both systems without having to restart. I deleted the partition and tried to reinstalled the window. now, I have a problem with the product key, what can I do?

  Hi Lumareli,
   
  What is the error you get when you enter the product key?
   
  If you have difficulties to activate Windows 7, open the Windows Wizard of Activation in Windows 7 to use the phone and activate Windows:
   
  Try this and wait for a real person and explain what happened:
  
  a. Click Start, then in the Find box type slui.exe 4
  b. press enter on your keyboard.
  c. Select your country.
  d. Select the telephone activation option, then call and hold to a real person.
   
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• 10.3 Lumetri does not apply when sent to the queue of the SOUL of first.

  Since update to 10.3 SOUL no longer export LUTs added to the first use of color Lumetri sequences. I had this problem before where a LUT does not exist in the technical dossier of the SOUL, but I checked, and the same exact file is both:

  / Applications/Adobe Media Encoder 2015.3 CC/Adobe Media Encoder CC 2015.app/Contents/Lumetri/LUTs/Technical/VLog_to_V709_forV35_ver100.cube

  / Applications/Adobe Premiere Pro 2015.3 CC/Adobe Premiere Pro CC 2015.app/Contents/Lumetri/LUTs/Technical/VLog_to_V709_forV35_ver100.cube

  When previewing in the export in the first settings dialog, I see that the LUT applies very well - img 1 - but when looking at the same dialogue in the queue of the SOUL not - img 2 - if something is getting lost when sent to the queue of the SOUL (Interestingly, looks like it's something that there is a slight modification of the original without added effects item - img 3)

  It was all working fine in the latest version. Tried clearing the cache, preferences, etc. Does anyone know a fix? Now I can just direct export of first, but it's not ideal...

  

  

  

  OK I got it. The LUT folders in the folders of the Pr and SOUL must be exactly the same, that is, not only have the same files inside, but the same number of files too.

  It seems that Pr will tell SOUL to use the Nth file in the folder structure rather than seek a cube file name. I tested it work with by inserting an additional file dummy in lut SOUL record, and, of course, he always picked on the next lut down from that used in the PR.

• Rendering 3D AE projects in the SOUL

  I'm currently finding stuff on After Effects, like 3D motion tracking.

  Now, I want to make the video but as soon as I go to the SOUL (Adobe Media Encoder) 3D text turns the back of 2D text.

  So now I have to try it to render after effects itself but who is literally taking me now a full day (30 second video).

  I've seen this problem on several forums now and none of them have been solved. I hope to get an answer soon!

  Kind regards

  Richard van Hengel

  We need the details of your workflow. I assume you mean tracking camera that AE has no such thing as 3D motion tracking. I suppose that you have added a camera and a text layer to a scene. There should be no harm in this workflow if you preview your project by selecting the view camera activates in the Composition Panel and that you use the TEA to render using a standard preset that corresponds to the size of the image and the cadence of your comp.

  If you use traced to the RADIUS that you may have other issues. There is a bug when using text rendering and extruded raytraced in the latest version of CC 2015. Workaround for render raytraced projects is to use the Cue to restore and configure the output to the default Lossless format module, and then add the rendered file to the SOUL for the rendering of a delivery format suitable as h.254 by using one of the standard presets that corresponds to the size and the pace of your comp.

• Specify the default target for a preset custom of the SOUL

  This compressor is broken so I jump into SOUL with some urgency, try to rebuild my custom presets.

  I want to be able to specify the target folder by default for the products of a particular "Preset".

  Anyone know how?

  Thank you

  Eric D - CoralVision

  Eric Dickerson: I asked the same question on the forum of the SOUL 4 days ago, but it's just crickets in there.
    Jean-Philippe: Hello! Welcome to Adobe support.
    Jean-Philippe: Please allow me 1-2 minute (s) review the details of your account.
    Jean-Philippe: I read the description of your problem. You will allow me a few minutes.
    Jean-Philippe: I just checked. Unfortunately, still unable to set output folder for presets custom in the SOUL.
    Eric Dickerson: Wow, that's a time killer. By clicking on each output and redirection is destination from the source to the appropriate output destination. May be easy to fix.
    Eric Dickerson: I know that I could indicate a default destination for all files, and it works if I had only 1 type of output, but most pro shops do not work like that...
    Jean-Philippe: You must specify the output only once and then exports it to the last specified location.
    Eric Dickerson: I publish 6 distinct profiles of 4 different platforms, which really helps me. I'll have to give records show another chance, but I think that to fail. It would be a great time for the SOUL to become my go-to tool, if she was ready. I hope I have fixed compressor soon.
    Eric Dickerson: Thanks for your help today, Funny!
    Jean-Philippe: You can fill out this feature request: -.
    Jean-Philippe: https://www.Adobe.com/products/wishform.html
    Jean-Philippe: I apologize for the inconvenience caused.
    Eric Dickerson: I'll do it, no need to apologize (to you and the support team) and thank you again.
    Jean-Philippe: You are welcome!
    Jean-Philippe: Good day to you!

• securities made in the wrong place when using the queue of the SOUL, why?

  If I turn off CC PP H.264 my titles are normal. But if I use the queue of the SOUL, the titles in the output file are moved upward vertically.

  My main sequence is nested within a sequence of lowerthirds. Here I blur and travel matte main sequence to provide a blurry background behind the text rectangle. The text is created in the Titler on PP.

  My workaround is to make of PP.  :-)

  My questions is this - since I'm new on PP. Is nesting of unreliable sequences in itself? What could have caused this? Thank you!

  Update preferences of SOUL to use the GPU CUDA acceleration fixed this problem for me.

  It's on an iMac i7 with a NVIDIA GeForce GTX 780 M

• A recent problem in the prelude, which I've tried to fix without success, drives me crazy

  Hi all

  I use Adobe stuff for about 15 years.  Mainly photographic and illustration, but also more recently getting into video editing.

  I used prelude to sort various multimedia clips, setting in and out points and then transcoding to another location.  It worked fine, but suddenly and to the extent where I have a conscience nothing has changed on my system:

  ASUS P7X79 Pro mobo, 32 GB Ripjaws 2400 mhz DDR5, Intel i7 3930 K 3.2 Ghz, Intel 250 GB SSD (Boot), 2 x WD Raptor 500 GB drives in RAID (storage media), 2 x 120 GB SSD drives the two zero.  ATI HD 7950 3 GB graphics card (I know that NVIDIA for MPE) but I can't justify buying a card Quadro that this system is just 8 months and was well suited to the job chart and illustration.

  BUT prelude crashed, and since then I can not deal with multiple clips, i.e. set different exit points for many in this directory file and then ingest the, in bulk.  If I've made a point of entry/exit and click on another clip, I lose the changes, all the thumbnails disappear and say treatment and that happens all the time.  No matter where these original media files are, I tried moving them.  I can hear the audio fine.  What I've noticed, is that the prelude a new. CFA and. PEK file each time I click on a clip to preview it in this directory.

  I can deal with the media ok if it exists as a single item in a directory.  Not great, but it is a workaround until I found that sending more about 4 files in the results of the follow-up in the SOUL crashing.  I can deal with these same files in bulk by SOUL when done without prelude but fortunately course, it is nice to be able to get only the bits of the image.  Prelude is exactly what I looked if I could find a solution to this problem.

  Post edited by: GraphiteGal Is an existing on this subject thread.  I didn't and don't have never used Dropbox and it worked as it should before the accident, that I mentioned.

  Sorry to hear that you're having trouble. Looks like the same question ScottInAk and a few others have reported. I will pass your details to our team who focuses on this issue.

• QuickTime export options are missing (only in the SOUL)

  Hey,.

  I already searched for a while and found another thread in this forum, as well some information in the official documentation, saying that the SOUL only installs some options, export if it is not installed in the correct package of applications (such as first or sequelae).

  Well, I did install as part of the Master Collection and also have the first and AFX running.

  The initial installation was a horrible procedure because there was that even a few photoshop cs6 beta persistent file around and just would not leave, even with the CS cleanup tool.

  When I finally managed to install CS6, everything worked fine, except one major flaw... When I export a file of first a QuickTime, everyhting works as it should. But when I hit 'send to SOUL', the right preset quicktime does not have its way over the Media Encoder, but I have only h264 and 4 other formats of your choice. Just not QT available. (I'm on a mac).

  I already tried to install the whole package during the original installation, but it did not help. I also have CS6 installed on my macbook, where everything works perfectly fine. I compared the record of media on both machines encoder, and it is identical in size. In the library, I wasn't able to find any media encoding related files.

  Please, does anyone have an idea how to mount export QT in the soul up and running again without going through a thorough cleaning of my system and reinstall the whole? I am in the middle of a project now and would really like to have it work.

  (it worked before in cs5, btw)

  THX

  I had the same problem and I've basically stumbled upon this fix. Search for the file named AddExporterList.txt located in

  C:\Program Files\Adobe\Adobe Media encode CS6\txt

  Save one original copy somewhere else. Copy/paste or delete as needed to make the new file looks like this:

  # MediaCore Plugins

  # SOUL Plugins

  AudioWriter

  WinMediaWriter

  # SOUL Plugin Formats

  MPEG4

  H.264 Blu - ray

  Press on save and reboot the SOUL. Voila! It worked for me and I hope it will work for you.

• work, while the SOUL is coding

  I'm working on a HP Pavillion Dv7 with 6 GB of ram.  Are there problems with working on the computer while the SOUL is video encoding?  Could my final file of the project be touched - IE stuttery, glitchy etc.?

  Thank you

  Lisa

  Never been a problem for me, even if according to the codec you use to encode, you may experience some slowdowns in the general operation of the PC. I have an i7 processor overclocked to 4.0 GHz and 24 GB of RAM, so this isn't really a problem for me

• Since my 10.0.2 upgrade on my iPhone 5 my Wifi doesn't connect anywhere except home! This has never been a problem in the past I have connected everywhere wherever I was going to automatically! Is - this rare?

  Since my upgrade to 10.0.2 on my iPhone 5 my phone only connects to Wifi when I'm at home (cancelling the purpose of a MOBILE phone). This was never a problem in the past a my phone automatically and I received and could send emails, messages and use messenger etc automatically. Is - this rare?

  Hi John,.

  Please visit Apple support communities.

  I see that your iPhone 5 is not connect to other Wi - Fi networks after update to iOS 10. We offer troubleshooting tips.

  Since your wireless network is working, but you cannot connect to other networks, start with the next step in If your iPhone, iPad or iPod touch connects to a Wi-Fi network:
  
  

  Reset your network settings. Tap Settings > general > reset > reset network settings. This also resets the Wi - Fi networks and passwords, cell parameters and VPN and APN settings you used before.

  Sincerely.

• Anyone having problems with the new iPhone LTE connection 7 on Verizon?

  I am now on my iPhone second 7 with Verizon. I had four phones for me and my family. I have now had issues where I have no signal in the same areas where my signal allows to be strong. I can't solve the problem with the activation/deactivation of the airplane and then mode again in normal mode. My phone will rest with no signal for 5 minutes, then going to LTE with three bars. I also had the problem where I had only 1 x signal, while my son standing right next to me has LTE. And he had the same questions, where I'm on LTE and it gets no signal. I use to have LTE where I live and work all the time, now it's spotty at best. Apple has replaced me and my sons iPhones but not luck. Still do. Any ideas or an any other suffering?

  (1) go to settings/cell phone/cellular data Options/enable LTE and select ONLY the DATA. This seems to solve the problem (as a temporary solution) for most of the people affected by this problem. The bad part is your request might not be as clear (since they cannot use the highest LTE signals) and you can make calls and data at the same time. But it does not solve the issue.

  (2) there are rumors (but you didn't hear that from me that we only are not supposed to discuss beta software program Apple in this forum) that the new version of Apple Beta for iOS (which also includes an update of the software carrier Verizon to 26.0) seems to solve this problem. So, there's a light at the end of the tunnel.