The 'Activity' iPhone app icon disappeared.  Health app no response...

Hi, can someone help me?

My iphone and the watch are paired successfully.  All applications can communicate well via bluetooth, except health and activity.

'Activity' from my iphone icon disappeared.   Health of the iPhone cannot detect the Apple Watch.

IPhone 6: iOS 9.2.1 (13D 20)

Apple Watch: version: 2.1 (S 13, 661)

Location:

1 app Iphone Watch > Watch My > Apple Watch: my Apple Watch is paired successfully.

2 * Iphone and watch can communicate via bluetooth without problem for all applications, EXCEPT for 'Health' and 'activity '.  ***

3. in the Iphone, the app 'Activity' (icon target yellow red green arrow) disappeard and can not be found.

4. in the Apple Watch, their properties can turn step, distance and calories without problem.

Health app:

1. health > Sources: Apps 'None,' devices 'None '.

2. my Apple Watch is NOT displayed in the devices page.

3. no activity can be transmitted from Apple Watch for the health of the Iphone.

4. NOTES again: other applications (like message, whatsapp) all work well.  Can send the message to Apple Watch.

Watch app:

1. my watch: activity can be found.

2. my watch > health > Edit: after updating the date of birth, sex, height, weight, leaves the application and back, all the data date of birth, sex, height, weight disappear and become "undefined".

Have contacted Apple phone support and visited enginners Genius Bar.  Not everyone knows how to fix it.

I tried

1. no matching and re-twinning

2. turn off iphone and watch and re - start over

Still does not work.

Hello

Try the following steps (which have solved the problem even for others). Note that this solution involves the permanent loss of any sensitive data on your iPhone and watch, including health data, data HomeKit and saved passwords.

Tags: Apple Watch

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