Unable to complete Adobe Flash update16.0.0.280

I use the operating systems Windows 7 Home Premium 64 bit and Firefox.

Firefox has disabled a supplement what they say is an insecure version of Adobe Flash Player and recommended a download the latest 16.0.0.280.

However, when I try to update (and I've tired several different sites where the update is supposed to exist), I can't complete installation.

I get the download to install OK (http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe of http://aihddownload.adobe.com): it download on my PC and when I click on the download I get the usual popup asks me to SAVE the file - I take.

I then double click on the saved file (install_flashplayer16x32_mssd_aaa_aih.exe) and get the usual popup asking "Do you want to run this file?" and I click on RUN - well!

However, now I get a popup poster (identified by Adobe in the upper left corner and with the words 'Adobe Flash Player Installer', but it is white (dark gray) in all of the central panel.) Nothing happens thereafter, regardless of how long wait.

When I try to fill this popup I get a new tab in Firefox Headed 'Problem loading Page' and the words 'server not found - Firefox can't find the server at www. "{completionpageurl} com." on the page. The only way I can close this popup is using the Windows Task Manager.

There, can anyone help?

Hi Pete,.

Flash Player 16.0.0.280 is a beta version.  It is not the most recent version, which is 16.0.0.296.  If you have a beta version installed, you must first uninstall it before installing the final version.  To do this, use the standalone uninstall program posted here: Uninstall Flash Player | Windows

We are aware of some problems with the installer online.  We are working to solve the problems with the installer online.  In the meantime, you can use the installer in offline mode, posted at the bottom of the problems Installation | Flash Player | Windows page, in the section "problems".  There are three different versions of Flash Player for Windows.  You'll want to install (s) for the browser (s) you use.

--

Maria

Tags: Flash Player

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