upgrade to windows 8.1 now my blu ray will not play blu - ray movies

I have a Studio XPS 435 t/9000 with an amd radeon r9 200 series graphics card and the hard drive is a PLDS DH - 6E2S 6 X HH SATA multiformat DVD-RW/BD-ROM. and I have cyberlink power dvd 14 ultra. all suggest how to get my computer to read blu ray update firmware of the dells site doesn't seem to work on windows 8.1.

When you insert a blu - ray disc, open Explorer and click on the optical drive and tell me if you are able to read the contents of the disc. If you are, then the drive is fine but you need an application to read any blu ray movies. If you can not read the contents of disc, I suggest Dell diagnostics running on the drive with a blu - ray disc in the drive and perform the test of READING.

Tags: Dell Drives

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