Upload a photo under license is impossible

I have authorized image #101896560 last week, but it is impossible to download it. Tried several times! I then chose #101896584 which can be downloaded without any problem. Pls check and credit my account. And fix the problem or remove the photo.  ;-)

Can you provide information on the issues that you had downloaded the image? Maybe some screenshots where it breaks down? It will be useful to the team to fix.

Tags: Adobe Stock

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