1102w: 1102w gives the printing error msg, but prints

I had a hp p1102w for quite awhile and it fits perfectly our needs on our home wifi network.  One of the features that I use regularly is the double-sided printing.  About two months ago I started to have an error message "HP P1102 couldn't print (document name)", but the fine print.  I did a really worry about this until I tried to print double-sided.  Now the printer prints the pairs of sides, but I never message to put the paper and press to continue.  The printer and the computer just sat there looking at each other and nothing happens.  If I press the 'X' button, the error message is displayed immediately on the computer and the rest of the work is lost on the printer.  I downloaded and installed the drivers from HP, doctor of the HP printer software, searched the forum suggestions, tried a few suggestions that vaguely resembled my problem, active firewall and turn it on again and finally concluded that the printer was bad.  So I bought another.  I get the same problem, tried the same remedies and still get the error msg.

My conclusion is that there is a communication problem between the two devices is probably caused by some windows update at some point.  Anyone have any bright ideas?

Peace,

V

Hi @vneathery ,

I see that you have problems with two-sided printing, print the numbers but you do not get a prompt for that flick. You bought another printer and have the same problem. I would really like to be able to help solve this problem.

What application you are printing from?

Try another application to see if you have the same results.

Temporarily disable the Antivirus software and try again two-sided printing.

Usually, when the driver does not communicate to switch pages, the printer blinks, by opening and closing the cover of the printer, it will continue printing. It acts as a resume button.

Download and run the Print and Scan doctor. It will diagnose the problem and could solve it automatically. Find and fix common printer problems using the tools of diagnosis HP for Windows?

What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

How is the printer connected? (USB / wireless)

If the printer is on a network, connect the USB cable to the printer and the computer and try to duplex.

Let me know if it worked, that way we can exclude a communication network problem.

Please let me know the results.

Good day!
Thank you.

Tags: HP Printers

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