15-ay002np HP: HP 15-ay002np

Hello, is - it normal that a new pc with 500 GB of hard drive has only 417 GB of 449 GB free space? And 15.8 GB in another drive named Recovery?

I only turned on the computer and that's what I have free space.

Another issue is my computer came with an offer to office 365 personal and I active can´t.

Hello

That's his right.

A brand new formatted 500Gb HDD has about 465 GB of free space - divergence arises due to the calculation of the capacity of manufacturers of discs using 1000 b to a Ko, while the operating system is using 1024 b in a knockout.

The recovery of 15.8 GB disk is just a partition on the same physical drive, so 15.8 + 449 gives you the total capacity of 465 GB expected.

Remove the space occupied by the operating system and installed applications, it's leaving you with 417 free space.

About Office 365 personal activation, my best suggestion would be to Contact HP in this regard.

Kind regards

DP - K

Tags: Notebooks

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