A 800700, 1 message error for KB3000850

Hello

I am facing a problem when my Windows 8.1, x 64 system tries to run this KB3000850 update.

It installs for 30 minutes, and then I get the failure message.
The specified error is A 800700, 1.
I tried to run this update several times - in vain.

No idea what could be causing the problem?
It might have something to do with this other problem that I encounter in the last days - each run an audio or video file and I am running with my touchpad at the same time, the computer slows down a lot, audio and video are blocked.
I don't know if this is relevant, but I'm using an Acer Aspire E 11
If you know how I can fix the problem or not where I'm looking for the problem, I would be very grateful.

Better subject.

MissRng

Dear Rene B,.

I thank very you much for the helpful tips.

Before going any further, I must say that the problem has been resolved.

I don't know exactly what method you listed those fixed.

Method 1 - I was trying to diagnose a problem, Windows troubleshooting tool did not show me any results, everything seemed to be running smoothly.
Method 2 - I did a clean boot, and when I tried to install the update problem KB3000850, I got a message that this update was not compatible with my system. The update was interrupted that and before I completely gave up thinking there is a deeper problem, I decided to run the method 3.

Method 3 - I installed all the latest site Acer device drivers as suggested. It worked.

I must say, that while in a State of clean boot, my audio and video worked perfectly.
After I restarted several times, my computer now works fine.
In addition, I see more the update in question in the section "important available updates". It shows me that my system is up to date.

The problem seems to be fixed now.

If you think that there is something more that I would like to know or I do, let me know.

Thank you!

Best regards

Miss Rng

Tags: Windows

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