Acer Aspire V15 Nitro and Intel Graphics HD 5500 question

Hi all:

I have a problem with my laptop (model VN7 - 571G). After a recent update of Windows 10, now I am not able to connect the laptop to my LG TV via HDMI. I think it's related to Intel Graphics 5500 (current driver 10.18.15.4248). When I connect the laptop to my flat TV, laptop screen goes black (as has happened before), but TV message says 'no connection '. If I try to use the 2.6.1.4 Intel driver update utility, he said I must go to the Acer site for drivers. I already uninstalled all Intel drivers (VGA, chipset, etc.) and installed the Acer site but the problem persists. No idea how to fix? Thank you and what is the Spain.

Ignacio

Pressing Win - P has an effect?

Tags: Acer Software

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