Acrobat DC and mobile link with iPad - does not recognize password

Downloaded Acrobat DC on my MacBook pro - no problem, and then downloaded the app for my iPad to share of the unit. When I try and put in place the mobile link on my iPad it asks my password etc. When I type my password, I get an error message that my address e-mail/password is invalid - but it's not.

Hi christopherr88642035,

I'm sorry that you are having this problem.

If it you please 'Sign In' to 'My account' first on the App of DC Acrobat (using your Adobe ID) of your iPad in the lower left corner & then try to set up the mobile link.

I hope that this will solve the problem. In case if you still experience any issues please let us know. We will be happy to help you.

Kind regards

Nicos

Tags: Acrobat

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